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  1. ninathewriter profile image60
    ninathewriterposted 10 years ago


    I am new to hubpages.com and I am trying to start a page.  However it is instructing me to  enable cookies on my browser.  I use moxzilla fox, which I followed the directions, which are so simple.  But I still can't get past the security code.  Does anyone know how I can get past this, so I can start hubbing!

    Thank you,

    Nina Lewis

    1. Fawntia profile imageSTAFF
      Fawntiaposted 10 years agoin reply to this

      It is rare, and we are not certain why, but a few people have had a similar problem with the captcha (security code) on the hub naming page. You might try updating your browser if you do not already have the latest version. We will be making changes to the site soon which will hopefully solve your problem. So perhaps your best bet is to wait and try again later today or tomorrow.

      I apologize for the inconvenience.

      (I am a software engineer at HubPages.)

  2. Fawntia profile imageSTAFF
    Fawntiaposted 10 years ago

    The changes have been made to the site. Please try making another hub and let us know if you are still having problems. Thanks!

  3. profile image27
    jjsundarposted 8 years ago

    When I try to create a hub, it asks for a security code and when it is provided, it takes long time to process and finally the security code is not recognized. Any help in resolving this will be much appreciated.

    1. Glenn Stok profile image97
      Glenn Stokposted 8 years agoin reply to this

      The security code is actually the "captcha" used to defer non-human posts. The captcha system seems to be causing trouble anywhere it's used. I am sure HP staff will be working on this. See more on this... http://hubpages.com/forum/topic/73463#post1596050

  4. profile image50
    bazzaarposted 8 years ago

    I am suffering from exactly the same problem as jjsundar as well. Considering the original reports were 2 years ago - it does not bode well !!

    1. Glenn Stok profile image97
      Glenn Stokposted 8 years agoin reply to this

      The problem just appeared again this morning. It did not exist for two years. Captcha is only used on Hubs for new Hubbers. You won't need to deal with it after a while. But I just ran into a similar problem this morning on something else that uses Captcha. 

      CAPTCHA is an acronym that stands for "Completely Automated Public Turing Test To Tell Computers and Humans Apart." It is a service run by an independent firm, not HP.

      1. profile image50
        bazzaarposted 8 years agoin reply to this

        Thanks for the reply, Glenn

  5. ljv21 profile image67
    ljv21posted 8 years ago

    getting the same problem here

  6. TerryGl profile image60
    TerryGlposted 8 years ago

    Hey guys, this thread was started two years ago...

    1. Rosie2010 profile image72
      Rosie2010posted 8 years agoin reply to this

      I noticed.  But the HP computer has been jumpy for a couple of days now... but a new thread should have been started to let the HP staff know.


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