FIXED: Facebook like button issues in Firefox

Jump to Last Post 1-6 of 6 discussions (9 posts)
  1. rebekahELLE profile image86
    rebekahELLEposted 5 years ago

    Is this browser related?  I saw them 2 days ago.  I'm using FF 16.0.2.  I know a more recent version has just been released, but I haven't updated. 

    Is anyone else experiencing this problem?

    1. Matthew Meyer profile image73
      Matthew Meyerposted 5 years agoin reply to this

      The actual part that reports the number back is on the Facebook side of things I believe.
      I just tested in Firefox and it did increment the Like button one when I clicked it and posted to my Facebook account.
      It did however, not show the Facebook button on refresh of the same Hub in Firefox.  I opened the Hub in another browser though, and it is showing the increment took.
      I'm going to do some more research to see if there is a bug.
      My first suggestion would be to update to the latest stable version of Firefox, 18.02.

      That being said, we run into intermittent issues with Facebook and it tends to go away.  They don't report such information, but I think it may be related to times of excessive traffic for them when these issues pop up.

      1. Matthew Meyer profile image73
        Matthew Meyerposted 5 years agoin reply to this

        Just to clarify, there does seem to be an issue affecting the Facebook like button only in Firefox. 
        The issue does not seem to affect Internet Explorer, Chrome, or Opera.
        This has been forwarded to our engineering team to be addressed.
        Thanks for your patience.

    2. Matthew Meyer profile image73
      Matthew Meyerposted 5 years agoin reply to this

      Facebook like issue in Firefox is now fixed.
      I just tested using Firefox 19.0 in Windows 7 and the Facebook like button is working and stays on the screen after use now.

  2. aziza786 profile image62
    aziza786posted 5 years ago

    I am  using the latest  version of Firefox 18.0.2 and having the same problem, no Facebook icon appears which usually displays the amount of 'Likes'. When I signed in to Google Chrome it works fine. I think it's the Firefox browser.

  3. LindaSmith1 profile image59
    LindaSmith1posted 5 years ago

    I have Google Chrome and all is well.   Firefox is a pain.

  4. Gordon Hamilton profile image96
    Gordon Hamiltonposted 5 years ago

    Didn't notice before but have just checked and can confirm - no Facebook option on Firefox. Spent so long getting rid of other browsers, have no intention of returning smile

  5. rebekahELLE profile image86
    rebekahELLEposted 5 years ago

    Thanks Matthew, and respondents. 

    I don't have issues with FF generally.  I like it.  I tried Chrome and didn't like it. I use a Mac.

  6. rebekahELLE profile image86
    rebekahELLEposted 5 years ago

    Thanks Matthew.  I did notice it only seems to be affected on HP.  It shows up on other sites.

Closed to reply
 
working

This website uses cookies

As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://hubpages.com/privacy-policy#gdpr

Show Details
Necessary
HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
LoginThis is necessary to sign in to the HubPages Service.
Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
AkismetThis is used to detect comment spam. (Privacy Policy)
HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
Features
Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
MavenThis supports the Maven widget and search functionality. (Privacy Policy)
Marketing
Google AdSenseThis is an ad network. (Privacy Policy)
Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
Index ExchangeThis is an ad network. (Privacy Policy)
SovrnThis is an ad network. (Privacy Policy)
Facebook AdsThis is an ad network. (Privacy Policy)
Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
AppNexusThis is an ad network. (Privacy Policy)
OpenxThis is an ad network. (Privacy Policy)
Rubicon ProjectThis is an ad network. (Privacy Policy)
TripleLiftThis is an ad network. (Privacy Policy)
Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
Statistics
Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)