What can be the reason to be banned from without first being informed?

1. 56

   Ratatoskposted 11 years ago

   After only one week of hard work after joining, after over 40 published articles I wrote over the passed years, after getting even 23 of them as featured hubs, after receiving great comments and accolades, after answering countless questions, asking questions and commenting several hubs I read, after collecting 11 followers .... after all the great work I come today morning to do even more and find my profil banned. I was shocked. I have even started earning money and lost it again this way.
   
   But the worst is, I have no clue why my profil was banned so suddenly. I havn´t been informed before.
   
   So what can be the reason for this. Has anyone an idea. Can anybody tell me?
   
   Now I have to start all over again but until I don´t really know what really happened last night when I was sleeping, and what mistake I made, I´m not that much motivated to publish my work again.

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2. 84

   psycheskinnerposted 11 years ago

   If you mean the profile you are posting from now, it is not banned. If you have had hubs unpublished the reason will be stated in the hub.

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      Ratatoskposted 11 years agoin reply to this

      No, I don´t mean the profile I´m posting from now. If this were banned I were not allowed to post anything. I mean my former profil named "Ratatoesk"

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         psycheskinnerposted 11 years agoin reply to this

         You should have received an email.  If it got lost somehow you need to email Hubstaff directly.

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3. 72

   relacheposted 11 years ago

   Accounts get banned when the moderators decide the terms of service are being violated.  This can be due to quality issues, over-promotional behavior, a wide range of scenarios really.  The TOS doesn't say they have to notify you before banning an account.  It says that by using the site, you agree that you have read and understand all the rules, and agree to adhere to them.
   
   Admin and the moderators do not discuss account details "in public."  Any discussion of account details only ever happens in private.  You have to email them directly.
   
   Just so you know, creating a new account to circumvent being banned is a TOS violation in itself.

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      Ratatoskposted 11 years agoin reply to this

      And what is TOS?

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         FatFreddysCatposted 11 years agoin reply to this

         TOS = Terms Of Service.
         
         ...and yeah, if you put up 50 articles within a week it's quite possible that the Powers that Be suspected you of being a spam-bot.

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            Ratatoskposted 11 years agoin reply to this

            Well, I think that this could be the only reason

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4. 95

   wildernessposted 11 years ago

   Guessing from another thread started, if you posted a huge wad of hubs, all duplicates from somewhere else, my bet would be that the account would be banned, and banned rather quickly. 
   
   I'm not saying you stole those articles, just that that could well be the reaction from HP.  If that is the case, a talk with them could resolve the issue.

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   1. 56

      Ratatoskposted 11 years agoin reply to this

      Well, all of my hubs were unique. Only one was detected as duplicate that I could not publish. I found out that someone else duplicated my article before and I had to rewrite my own article in order to make it unique again. - Maybe the reason for banning was that I published at least 50 articles within one week. But I don´t know.

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      1. 95

         wildernessposted 11 years agoin reply to this

         Then I can't help much.  The link from psyche, along with talking to HP, is probably your best bet. 
         
         I looked at a few of those hubs on the banned account and nothing stood out to me as being against the TOS - as you had asked about finding duplicates I thought it just might be that.

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5. 84

   psycheskinnerposted 11 years ago

   Terms of service http://hubpages.com/help/user_agreement

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   1. 56

      Ratatoskposted 11 years agoin reply to this

      Ah, I got it - TOS simple means Terms Of Service :-) - I´m learning still ;-)

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   2. 56

      Ratatoskposted 11 years agoin reply to this

      So, I have read the TOS again and again and again and couldn´t find any part against which I could have broken. Finally I still have no clue what happened.

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      1. 76

         Paul Maplesdenposted 11 years agoin reply to this

         Unfortunately, we don't know the details of why you have been banned.
         
         The best advice would be for you to write to team@hubpages.com and clearly and politely explain your concerns and ask what may have lead to you being banned. Ask them to specifiy why back to you.
         
         It may take a few days to get a response as they don't work over weekends and I believe they have a lot of work in their queue at present.
         
         Good luck.

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         1. 56

            Ratatoskposted 11 years agoin reply to this

            Well, Paul, this was actually the very first what I did today morning. Thank you :-)

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            1. 95

               PaulGoodman67posted 11 years agoin reply to this

               This is not meant as a criticism, but as an observation.  Your English is very good, but it is certainly not perfect, Ratatosk.  You make yourself understood, but a native speaker can tell that it is not your first language.  That is another thing that might count against you.  However, I'm just speculating - I would focus on emailing HP and not using another profile after your first one was banned!  I would stop using the forum and don't add any more hubs until you hear back from HP.  You are digging yourself into a deeper hole.

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6. 72

   relacheposted 11 years ago

   The Ratatosk profile is now showing as a banned user.

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   1. 76

      Paul Maplesdenposted 11 years agoin reply to this

      Ouch.

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7. 84

   psycheskinnerposted 11 years ago

   Well, hopefully he got his explanation.

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8. 65

   PaulaHenry1posted 11 years ago

   I have a feeling we will be hearing from him again....

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   1. 88

      IzzyMposted 11 years agoin reply to this

      Let's hope that next time he does not mention that he was a previously banned user.
      
      I do feel sorry for hubbers who make the effort, despite being an ESL writer, but who fail to read and understand the rules.
      
      Especially the bit about not being allowed back once banned.

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      1. 95

         wildernessposted 11 years agoin reply to this

         I agree, Izzy - I feel sorry for those that have honestly tried and end up getting banned or something they didn't know.
         
         However, it is very often the case that there is more to the story than we see or hear from the hubber.  How many threads are about losing a hub for duplication that they did themselves?  Or overly promotional because they hid extra links in photo capsules or such?
         
         For all we know, this one was someone banned long ago.  The hubs I scanned over were well formatted and looked good; not something a nube to HP is likely to do regardless of previous experience elsewhere.
         
         We'll never know, though.

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         1. 88

            IzzyMposted 11 years agoin reply to this

            His English wasn't perfect. I know he was German so he was an ESL writer. He should have fitted in well here, all the same.
            HP aren't much bothered about poorly written hubs, it seems.

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9. 81

   Mark Ewbieposted 11 years ago

   To quote his own words...
   
   "Well, all of my hubs were unique. Only one was detected as duplicate that I could not publish. I found out that someone else duplicated my article before and I had to rewrite my own article in order to make it unique again. - "
   
   Rewrite my own article to make it unique?
   
   Wtf.
   
   Was it some sort of mind telepathy that enabled someone else to write your article before it was published?

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   1. 88

      IzzyMposted 11 years agoin reply to this

      I got the impression from reading his multiple posts that he had his own site before joining HP, but that he had removed all his content from said site, without realising his work had been stolen.
      Familiar story. It happens.

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         wildernessposted 11 years agoin reply to this

         That's kind of what saw, too.  Probably all dupe material by now, and all lost because he didn't check first. 
         
         Which, from HP's point of view, would be a banning offense.  Come in and put up 50 (now) stolen articles?  Not going to happen.  Had he just waited until talking to them instead of setting up another account it might all have been fine, although he still couldn't use his old stuff.

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         1. 88

            IzzyMposted 11 years agoin reply to this

            I don't think HP respond to banned hubbers.
            
            From what I have witnessed before on the forums, once someone is banned there is no recourse, and no re-instatement of a banned account.

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            1. 95

               wildernessposted 11 years agoin reply to this

               Could be.  I don't think they ban at the drop of a hat, and there's really no reason to talk further about violations egregious enough to be banned.

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