I am trying to publish my first Hub, but it requires phone call verification. I attempted the call twice, but both times the phone call had nothing on the other end. The third time I tried, I was blocked for 24 hours for having tried to verify too many times. Is this a glitch, or is there another way verify? It is not a cell number so it cannot receive text messages. Thank you!
I see two attempts at phone verification made around 15 minutes ago; I'm sorry about the 24 hour wait- we can check and see if something is going wrong with the phone system and hopefully that will be resolved by the next time you call in!
@allisonryan329
Sorry to hear about the problems you are having verifying your phone number.
I looked at your account and it is not currently locked out, so you should be able to verify a number now. If you continue to have problems please let us know here: http://hubpages.com/contact_us/
Do you entered correct country and area codes? Check on this
Yes, the country code was for the United States. The phone calls when through, but there was nothing on the line when I picked up.
Fawntia, who set up the system, just checked it and it seems to be working properly; it could be that it was just down when you tried calling in. Please try again in 24 hours, and if that doen't work, email our support team and we'll work through an alternate option with you!
I tried again this morning and got two more blank calls with nothing on the other end. Is there another way I can verify? Thank you!
Do you have a cell phone you can use or one to borrow from someone?
Where are you geographically and who is your phone service provider?
I am located in California and our phone service provider is Blue Rooster.
Do you have a cell phone or another number that can receive text messages (Google voice for example)?
After having my cell phone number hijacked, I am admittedly hesitant to use it for anything other than contact with family and friends. I guess I will try again tomorrow.
@allisonryan329 Rest assured that the only thing we use your number for is to verify your account.
by Paul Deeds 11 years ago
We are in the early testing stages of SMS (text message) based account verification. Before we can deploy this widely, we need to determine how reliable the SMS gateway we are using is at delivering, especially to non-U.S. numbers. Please give it a try...
by Syed A Quadri 4 weeks ago
few users have reported this issue which I also happen to be facing. So, I have written to the team but still got no reply. A member said I should also open a new thread to let the staff know. I am waiting for your reply, HP team.
by Amy Hunt 19 months ago
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by Rehaza Deen 5 years ago
Hi! I am a rookie here. I am living in Sri Lanka and trying to verify my mobile number. However, I am getting this error "The phone number that you provided is prohibited on HubPages due to previous transgressions, and cannot be used to verify your account". Does anyone have any idea...
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