RESOLVED: Copyright Notice Randomly Gets Shut Off

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   Glenn Stokposted 11 years ago

   I have been noticing that when I enable the copyright notice in the display options in the HubTool, that it sometimes gets shut off. Then I have to enable it again. 
   
   This has been happening ever since the feature was first introduced and I've been trying to discover what I did just before it gets shut off -- just in case something triggers it.
   
   I was trying to determine what the last thing was that I did before it gets disabled. So far the only thing I can determine is that it becomes disabled on its own at random times.
   
   Has anyone else discovered this?  Check your hubs where you enabled the copyright and see if it's still enabled.

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      Matthew Meyerposted 11 years agoin reply to this

      Glenn,
      
      I an not aware of the issue.
      I just turned the notice on for on of my Hubs to see if the notice stays on the Hub.
      Do you see the notice on any of your Hubs?
      Just to clarify, you are editing your Hub, then selecting options, changing the option for CC, and then saving your Hub?

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         Glenn Stokposted 11 years agoin reply to this

         Thanks, Matt, for the quick reply. It happens randomly.  I never could find out what makes it shut off. I just randomly catch them disabled after I had previously enabled it by selecting the copyright in the display options.  I even confirm it's showing after editing a hub. 
         
         All my hubs that were edited in August should have the copyright turned on.  I just went through all those hubs and I caught three of them that were shut off again. I just reset them now so they are all on again.

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            Matthew Meyerposted 11 years agoin reply to this

            Thanks Glenn.  Let me know if you see them get flipped off on a particular Hub again and then we can look into what might be causing it.

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               Glenn Stokposted 11 years agoin reply to this

               Okay, the next time I catch one I'll let you know. Will it be alright to post the url here at that time?

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                  Matthew Meyerposted 11 years agoin reply to this

                  URL are fine here in the Technical issue forum, but they sometimes affect your backlinks in SERPs.
                  You could also post the title and I can find it.

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                     Glenn Stokposted 11 years agoin reply to this

                     Good. I'll just post the title(s). It may be a while since I just reset them again today. Thanks again.

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                     The Examiner-1posted 11 years agoin reply to this

                     Hi Matthew,
                          I just checked all of my Hubs last night and out of 24 there was 1 (of several which I had just edited) where the copyright notice was missing.
                     The Examiner-1

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      Annette R. Smithposted 11 years agoin reply to this

      Hello, Glenn. I have noticed this problem, too. It seems to occur whenever I edit a hub. I hope the problem is resolved soon.

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         Matthew Meyerposted 11 years agoin reply to this

         Thanks for the details.
         I just tried to reproduce the issue by editing my Hub.  I did three different edits and saved after each, yet the copyright notice is still on my Hub, so it doesn't appears to occur each time you edit a Hub.

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            Annette R. Smithposted 11 years agoin reply to this

            Thank you for checking on this, Matthew.

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            Glenn Stokposted 11 years agoin reply to this

            Yes, that's right Matt. It is very very random. I was wondering if it was one particular type of edit I was doing. But I never could put a finger on it yet. I just always notice it later. Maybe even many days later, since I can't check every hub every day. I guess this is not going to be an easy one to find. Thanks, Annette, for your input too. At least now we know I'm not the only one.

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               Matthew Meyerposted 11 years agoin reply to this

               Glenn,
               We want to track this down for sure.
               You both are both using vastly different browsers, so I don't think it is related to the browser.  I think it could be a change to a particular capsule, as you mentioned.
               Thanks for your continued patience and assistance.

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                  Glenn Stokposted 11 years agoin reply to this

                  Matt, For some reason I have not run into this problem anymore in the past two weeks. Just wanted to let you know.  If it ever should occur again, I'll post it here as you had requested. Thanks for your continued support, to you and all the staff.

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                     Matthew Meyerposted 11 years agoin reply to this

                     Thanks for the update Glenn.
                     I will leave this thread open in case the issue crops up again.
                     Your kind words are appreciated!

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   jansharesposted 11 years ago

   Glenn, when stuff like this happens, I just think it's my bad memory. But now when I see this thread, I'm thinking it's not me. Today I edited a couple hubs. I always check to see that I added the copyright notice. This time, I could have sworn I had added it last time I edited but it wasn't there. I wonder now, as you said, if it randomly got turned off. It will be good to know if it's my absent-mindedness or not. I don't think so.

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      Glenn Stokposted 11 years agoin reply to this

      Janis, I was wondering if it was just me forgetting to enable the copyright, too. So I made a point to double check each time I finished editing a hub. I would go back and assure myself that the copyright was there. And I started keeping records of the hubs I confirmed. I didn't report it as a bug until I assured myself that it was not my own forgetfulness, but that it was indeed somehow getting shut off.
      
      So, Janis, you are definitely not absent-minded. The only thing I have not figured out yet is if some function I do makes it shut off, or if it happens on its own. It hasn't happened to me anymore since I reported it. Except that Examiner-1 just posted above that it happened to him. (Thank you Examiner-1). So I guess it's still happening. But I'm surprised only three of us noticed it so far.

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      Jean Bakulaposted 11 years agoin reply to this

      Glenn and Matt,
      I have noticed the copyright is sometimes off after I set it to be on as well. I only realized it because I checked all my hubs to change the Amazon product amounts, and to change some pictures I used from Google Images when I was a newbie. Plus I was saying at the top of all my hubs that they were published by me and the date I published, after a few were stolen. I was admonished in a "tip" not to use a text capsule for the purpose of protecting my work. The "copyright" as HP is calling it, is next to useless, it's lighter than the rest of the text on the page, and at the very bottom of the hub, only your name and the year you published. I thought putting the info at the beginning of the hub would deter a plagiarist more.

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   Glenn Stokposted 9 years ago

   It looks like HP finally found this problem and fixed it, as noted in a new forum thread were others had reported this in October 2014…
   
   http://hubpages.com/forum/topic/125082
   
   Matt, you can close this thread.

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