Some of the photo and video capsules in the hub cannot load. Photos (from creative commons so are accredited and legal) cannot be loaded. Tables cannot be loaded without me refreshing the hub in edit mode too. What could the problem be? Please advise.
It's probably a glitch, and now that you have posted this, HP staff will be aware. It is usually just a temporary glitch. It happens every now and then. Try exiting out and going back in. I know it doesn't make sense, but that works for me sometimes. I think that might be an issue with my computer, though.
Are you still having issue with Hubs not loading capsules?
If so, please let us know the title of the Hub or Hubs.
Is this related to only previews of Hub while you are editing them or to published Hubs?
Please review this content to see what information we need to best assist with technical issues.
Did you mean Wikimedia Commons? You have to check them carefully, occasionally you come across ones which are not available for public use.
I've had a problem with loading photo images and then saving the photo capsules on my latest hub 'Film Review - The Caine Mutiny (1954). Loading photos from my own picture library has always been easy. I've been able to click on images (sometimes several at the same time) and they have loaded and saved quickly and efficiently. On this hub however, only one photo has been loadable at a time. Even this has sometimes failed. Sometimes the capsule has requested me to browse and I've clicked once to open a photo, but then it has loaded the same picture twice. Then saving the capsule becomes a problem. Sometimes it has saved the capsule, but not all the images, and sometimes the screen has locked and I've had to close the programme and then reopen and start again. It's been a bit exasperating. Eventually I got the hub finished and published, but producing and saving the photo capsules took at least twice as long as usual. Hopefully it's just a temporary glitch or a glitch with this particular hub, and it will be OK from now on.
We are unaware of any system issues that would be causing the issue you are experiencing.
It could be an issue with your computer, browser, network connectivity, etc.
If you read over the sticky thread in this forum it has some trouble shooting steps to try and what details are needed for us investigate potential issues.
Here is that link again.
This Hub might also be helpful as it outlines how to clear your cache, check Flash, etc.
http://hubpages.com/learningcenter/Diag … r-problems
Matthew; Thank you for your helpful reply, and big apologies for not responding sooner (too much going on in my life at the moment, not all of it good!)
The problem has persisted with other hubs I've been working on, but when I use Firefox instead of my usual Internet Explorer, the problems are definitely reduced to some extent, so I guess it's some kind of browser issue. I'm not good with technical issues including computer maintenance, but I will have a go at following the advice in the links you provided, and see if that improves the uploading of photos to my hubs. Thanks. Alun.
by LeonJane 8 years ago
Hi all, I searched for this topic before posting and haven't found anything similar.I am having problems with the photo capsule. When I insert a photo capsule and then open it for editing somehow my screen jumps to the top of the page. I have to scroll back down to the capsule and try and load a...
by Donna Nitz Muller 4 years ago
Hello. I am not able to add text in my photo capsules. Hence I have not been able to title or comment with my pictures. I'm sure it is me. I do click the appropriate space but I can't type into it. This is a problem. Is there something I need to do? Thank you.
by Lisa Vollrath 3 years ago
Fellow Squid refugees, as many of us come to the end of our first full month on HubPages, I'm wondering how those edits are coming. What's been your process for slogging through the old lenses, to turn them into shiny new hubs?
by Faith Reaper 4 years ago
In a recent HubPages weekly email, it was discussing the fact that many use photos and do not provide a source. I was thinking that this may easily be addressed by HP by requiring a source in the source field inside the photo capsule, whether it is "self" or the Freedigitalphotos,...
by Liz Elias 4 years ago
I have noticed a problem that sometimes happens when uploading photos. That is, they end up in the wrong orientation, posted sideways, instead of as they actually are.This seems to happen randomly, and without relation to whether or not the photo was rotated in Photoshop during editing...
by Grace Marguerite Williams 11 months ago
I really don't like the new photo capsules. I would like to make them smaller but can't. I have doubleclicked them with no results. I want the old photo capsule format where I can reduce the size of the photos This is ridiculous. I doubleclicked the photo...
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