The text capsules seem to work fine, but the picture, polls, amazon, etc. capsules sometimes refuse to give me a cursor and I can not type anything into them.. This can happen 10 times during my work on a hub, and it really slows me down. I found thru trial and error that if I click "done editing" and then reopen the hub for editing, it will usually work again. Does this happen to anyone else? Why does it happen? How can I stop it?. I use Windows 7 and internet explorer.
@Catherine Sorry you are having trouble using the HubTool and editing your Hub.
We are unaware of any issues that would affect authors abilities to edit their Hubs.
I tested using Windows 7 and Internet Explorer 11 and was able to edit a Hub using the HubTool and add, and alter both photo and Amazon capsules.
So it sounds like you may be encountering a browser, computer, or network issue. It could be a computer resource issues as well (RAM, CPU, etc.)
I would suggest trying a different browser like Firefox to see if the issue persists (on my test machine Firefox loads faster than IE11).
Here are some other browser trouble shooting steps to try as well (clear cache, upgrade browser, restart computers, etc.)
http://hubpages.com/learningcenter/Diag … r-problems
Thank you Matthew. My Adobe Flash was up to date. I have internet explorer 11 and automatic updates is checked so I presume it is the latest version. I cleared the cache so I will see if the problem persists. I plan to do some hubs this week.
by Titia Geertman 4 years ago
Today I noticed that when I click on the 'go right' arrow in Amazon capsules, it brings me to the top of the page and I have to scroll down to the capsule again to click on the 'go up' arrow to place it next to a text capsule. Is this a glitch/bug? I can't recall I had this problem earlier and...
by Whitney 8 years ago
I'm still having problems saving text capsules that have links in them.I've been having the problem for months now. Every now and then I can't save text capsules that have contextual links within the capsule. I'm using Firefox and I've tried Safari today. I can only get it to work most of the time...
by premsingh 9 years ago
I am having problems with text capsule. When I click the "save" tab after editing text module, screen becomes white and remains so after that. I am facing this problem for last 2-3 hours.
by Susie Lehto 3 years ago
"Techo" Matt,This has been happening for some time on all of my hubs.When I open a Text Capsule and copy and paste content in, it does not show the text until I hit Save. EXAMPLE:I published a poetry hub today and had the title in the content I pasted into the text...
by Rosa Marchisella 5 years ago
I am having some technical issues. I will try to be as specific as possible ...----My System Configuration:Mac OSX 10.5.8Safari 5.0.6 - Note: This is my default browser of choice.FireFox 16.0.2Flash Player 10.3.183.86 - Note: This is the highest version my OS will support.----Issue #1: Can't...
by Grace Marguerite Williams 11 months ago
I can't edit nor change text capsules. Each time I try to edit text capsules, the text freezes. The cursor for text doesn't work. Please change to the previous hubtool writing capsules where things worked. This new hubtool capsule is beyond ridiculous. ...
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