No, you can't do anything to fix it. The earnings statistics have not been updated on the site since September 15. In the past two years, it's never been this long. I'm seriously worried about this and HP's relationship with the Google Ad Program now. HP is aware of the problem and, I am sure, is more concerned about getting it resolved than we are.
I have also noticed my traffic has gone down a lot. It seems a bit odd especially when you consider we have had a mass influx from Squidoo. I have never known earnings reports to be done for this long.
There are delays from time to time in the reporting. No need to worry, they will fix it. Keep in mind that it is the weekend, and the staff do take some time off now and then.
Payments are not made on October 1. Payments here are made on the 28th of each month based on the earnings of the previous month. So the Sept 28 payment will include earnings up to Aug 31. So the delay in the posting will not impact the upcoming payment.
Do you think it will be resolved by the end of the month. Those of you hooked up with the higher ups have you heard? I saw a huge decrease in what was coming in before the hold. I am only making pennies, however, it was exciting to see them turn into dollars last month. Then all that changed, and now "the change is on hold". Sorry I could not help throwing in the pun. LOL
This is my first month using the system, so I'm just sitting back patiently to see what happens. It's a shame it's happening, as a newbie to this site I am interested to see how it all works, and what to expect when people read your articles. I guess it'll just be a nice surprise once it is all working again.
What do you expect HubPages to say? On our stats page, HubPages already says, "Due to technical processing delays, Ad Program earnings for September 16-21 are still pending. We will have the data updated as soon as possible. Thank you for your patience!"
I have no expectations. Yes, they did state the obvious (it has been blah, blah days),.. I wonder if they have any idea how much longer. Yes, they could state, we expect this issue to be cleared up in a month, or maybe a week, or whatever tentatively, and if that is not going to happen we will get back with you. Some businesses do that. I am new here so really I have no expectations.
Some of us (me) are of the curious nature and like a little more information, if we can get it. :}
The problem with Ad Program reports is purely technical and on Google's side. We pull reports from AdSense/AdX daily and one of them keeps failing. Google is aware of the problem and working on it, but at this point we just need to wait for them to fix it before we can import the complete data into our earnings reports.
A few days ago, I noticed that a lot of people were talking about changing from HP Ad Program to Google AdSense. I had tried that a few years ago, but switched back pretty quickly because I earned better with HP....
I have a message on my account page. It says: Due to technical processing delays, Ad Program earnings for May 30, 2013 are still pending. We will have the data updated as soon as possible. Thank you for your...