FIXED: Ad Program earnings delay

1. 70

   Engeltaposted 9 years ago

   Mine has not been updated since September 16th. It says that the delay is due to an Ad problem, but I am getting sick of it.
   Anyone else suffering the same? Can I do anything to fix it?

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      Writer Foxposted 9 years agoin reply to this

      No, you can't do anything to fix it.  The earnings statistics have not been updated on the site since September 15.  In the past two years, it's never been this long.  I'm seriously worried about this and HP's relationship with the Google Ad Program now.  HP is aware of the problem and, I am sure, is more concerned about getting it resolved than we are. 
      
      I hope we have word soon.

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   2. 95

      Kierstin Gunsbergposted 9 years agoin reply to this

      I'm having the same problem. It's super frustrating because payments go out October 1st and I was really banking on mine for my daughter's birthday.

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2. 70

   Engeltaposted 9 years ago

   Well I hope too. It has been too long already.

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3. 58

   HSanAlimposted 9 years ago

   Maybe there was a problem with the inclusion of Squidoo content. Some type of Duplicate content penalty applied to HP. I sure hope not. I don't make much on HP but every little bit helps.
   
   Right now I am consistently making more on another website - which will not be named  for fear of me being accused of being a shill.

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      Kierstin Gunsbergposted 9 years agoin reply to this

      Yes, perhaps. I also notice my traffic is way down. What the heck?

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      1. 82

         Healthyannieposted 9 years agoin reply to this

         I have also noticed my traffic has gone down a lot. It seems a bit odd especially when you consider we have had a mass influx from Squidoo. I have never known earnings reports to be done for this long.

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4. 91

   Millionaire Tipsposted 9 years ago

   There are delays from time to time in the reporting. No need to worry, they will fix it.  Keep in mind that it is the weekend, and the staff do take some time off now and then. 
   
   Payments are not made on October 1. Payments here are made on the 28th of each month based on the earnings of the previous month. So the Sept 28 payment will include earnings up to Aug 31.  So the delay in the posting will not impact the upcoming payment.

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5. 70

   Engeltaposted 9 years ago

   Thank you all, it is good to know I am not alone.

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      Writer Foxposted 9 years agoin reply to this

      I'm not glad.  I'm sad.

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      1. 70

         Engeltaposted 9 years agoin reply to this

         You need to be optimistic. There is not much we can do, so...

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      chateaudumerposted 9 years agoin reply to this

      You are not alone!

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6. 55

   Brie Hoffmanposted 9 years ago

   I am so frustrated, every single time I start doing well on this site something happens.

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      ologsinquitoposted 9 years agoin reply to this

      We'll probably get some clarification soon.

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      Kierstin Gunsbergposted 9 years agoin reply to this

      There are glitches here and there but I'm grateful for HP! Nothing runs smoothly all of the time.

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   psycheskinnerposted 9 years ago

   In other threads this has been linked to  delay on Google's end.
   
   As others have mentioned, in all my time at Hubpages the stats may freeze occassionally, but payments are always on time.

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   1. 92

      Susana Sposted 9 years agoin reply to this

      +1
      
      So true.
      
      Nothing to worry about folks!

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8. 60

   firstdayposted 9 years ago

   Do you think it will be resolved by the end of the month.  Those of you hooked up with the higher ups have you heard?  I saw a huge decrease in what was coming in before the hold.  I am only making pennies, however, it was exciting to see them turn into dollars last month.  Then all that changed, and now "the change is on hold".  Sorry I could not help throwing in the pun.  LOL

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9. 96

   Pollyanna Jonesposted 9 years ago

   This is my first month using the system, so I'm just sitting back patiently to see what happens. It's a shame it's happening, as a newbie to this site I am interested to see how it all works, and what to expect when people read your articles. I guess it'll just be a nice surprise once it is all working again.

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   1. 84

      chateaudumerposted 9 years agoin reply to this

      My stats is now updated as of this morning. Thank you HP!

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         Writer Foxposted 9 years agoin reply to this

         Me too!  And they're looking good!

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10. 91

    Kathleen Odenthalposted 9 years ago

    I would take this as a warning to back up all of your work... these lengthy gltches are never good.

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       Brie Hoffmanposted 9 years agoin reply to this

       I wish HP would say SOMETHING!

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       1. 92

          Jayne Lancerposted 9 years agoin reply to this

          What do you expect HubPages to say? On our stats page, HubPages already says, "Due to technical processing delays, Ad Program earnings for September 16-21 are still pending. We will have the data updated as soon as possible. Thank you for your patience!"

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             firstdayposted 9 years agoin reply to this

             Jayne,
             
             I have no expectations.  Yes, they did state the obvious (it has been blah, blah days),..  I wonder if they have any idea how much longer.  Yes, they could state, we expect this issue to be cleared up in a month, or maybe a week, or whatever tentatively, and if that is not going to happen we will get back with you.  Some businesses do that.  I am new here so really I have no expectations. 
             
             Some of us (me) are of the curious nature and like a little more information, if we can get it. :}

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11. 79

    Marina Lazarevicposted 9 years ago

    The problem with Ad Program reports is purely technical and on Google's side. We pull reports from AdSense/AdX daily and one of them keeps failing. Google is aware of the problem and working on it, but at this point we just need to wait for them to fix it before we can import the complete data into our earnings reports.

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    1. 90

       kenyaentrepreneurposted 9 years agoin reply to this

       Thanks. It truly is just a technical error and the world isn't ending. Hurray!

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          Marina Lazarevicposted 9 years agoin reply to this

          Trust me, we want this fixed ASAP as well.
          
          Will provide an update as soon as I have it!

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             firstdayposted 9 years agoin reply to this

             Marina Lazarevic,
             
             Gracias, Merci, Danke, Grazie, Xвала. Hvala,
             
             Thanks!

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    2. 33

       Writer Foxposted 9 years agoin reply to this

       Thank you for the update.
       
       I feel better knowing that the HP account is still healthy.

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    3. 96

       Pollyanna Jonesposted 9 years agoin reply to this

       Thanks for the news :-)

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          Pollyanna Jonesposted 9 years agoin reply to this

          My updates are appearing now. Thank you for resolving this!

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    DealForALivingposted 9 years ago

    I trust in HP. Haven't had an experience to make me feel otherwise yet...

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13. 93

    jansharesposted 9 years ago

    Hark! Earnings appear to be churning. Yeeeaaaaay! Thanks Google and HP Staff for staying on it.

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14. 92

    LongTimeMotherposted 9 years ago

    Seems like the earnings are being updated. No specific stats on my account for the missing days yet, but the totals columns now show new amounts. That's good news.

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       Writer Foxposted 9 years agoin reply to this

       Same here.

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15. 55

    Brie Hoffmanposted 9 years ago

    Hallelujah!

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16. 70

    Engeltaposted 9 years ago

    FINALLY

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