RESOLVED: Anyone else having problems sharing Hubs on Facebook today?

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  1. FatFreddysCat profile image81
    FatFreddysCatposted 9 years ago

    I published a new Hub today, and when I went to share it on my personal Facebook page as usual, all that showed up on the page was... the link. Nothing else. Usually I get that snazzy little box showing the title of the Hub and a thumbnail pic and everything.

    I've already tried sharing it from two different PCs today (repeatedly) and have had the same result each time. Are HP and FB not communicating today?? I ended up deleting the unsuccessful posts because they were so blah without the title box and thumbnail pix...

    1. Matthew Meyer profile image71
      Matthew Meyerposted 9 years agoin reply to this

      This occurs with many links on Facebook and I don't believe it is an issue isolated to HubPages links.

      You can check to see what information is being shared with external sites if you check the micro format for a Hub URL using a site like this.
      http://www.google.com/webmasters/tools/richsnippets

      If you enter a Hub URL it will show you how the title, image, etc are being shared.

      See Christy's clarification below.
      http://hubpages.com/forum/post/2694328

  2. FatFreddysCat profile image81
    FatFreddysCatposted 9 years ago

    I entered the URL of the hub in question into that Google thingy and it showed a sample box which contained the Hub's title but no pic.

    (shrugs) Sooooo... I have no idea what to do about any of this. I guess I should just forget about it for now and try sharing it again tomorrow?

    Thanks for the help.

    1. profile image0
      Christy Kirwanposted 9 years agoin reply to this

      Hi FFC,

      This sometimes happens when trying to share a Hub that still has a pending status. I recommend trying again when the Hub is published. If you're still having issues at that point, it is most likely a problem on the Facebook end of things.

  3. Ruthbro profile image71
    Ruthbroposted 9 years ago

    Yes, I have had the same problem today.

    1. FatFreddysCat profile image81
      FatFreddysCatposted 9 years agoin reply to this

      Well, at least I know it wasn't just me!

  4. j-buchanan profile image60
    j-buchananposted 9 years ago

    I'm having problems doing anything on here today, but I just thought it was because I'm new.  I have written my bio three times, and I swear I saved it all three times.

  5. LindaSmith1 profile image59
    LindaSmith1posted 9 years ago

    Try using the FB debugger.  Here is the link: https://developers.facebook.com/tools/debug/og/object/    If it does not fix the issue, make a copy of report, send it with url to team@hubpages.com.   Most of the time it is an issue with HP coding.

  6. FatFreddysCat profile image81
    FatFreddysCatposted 9 years ago

    ^^ thanks for the tip. It's late so I'll give that a try tomorrow if the problem hasn't sorted itself out by then.

  7. paradigmsearch profile image60
    paradigmsearchposted 9 years ago

    FB has always aggravated me one way or another every time I go near them. So, every once in awhile I throw a share at them and just walk away. Whatever they do with it or not, I don't even hang around to find out anymore.

  8. FatFreddysCat profile image81
    FatFreddysCatposted 9 years ago

    Hi Christy:
    Thanks for the tip about the "pending" status... that's news to me.

    Anywhoo, I tried FB sharing that Hub again today (after I ran the link thru the little FB bug-detector thingy that LindaSmith shared a few posts back, just to be safe) and it posted normally, so I guess I'm all good.... we can now consider this case "closed" big_smile

    1. profile image0
      Christy Kirwanposted 9 years agoin reply to this

      Glad to hear it! smile

  9. Stacie L profile image87
    Stacie Lposted 9 years ago

    I just tested a facebook share and it worked for me. Maybe check the browser cache?

    1. FatFreddysCat profile image81
      FatFreddysCatposted 9 years agoin reply to this

      The problem seems to have taken care of itself. I was able to share as usual on FB the next day. Thanks.

 
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