Some of you know that I recently published an Ebook on Amazon.com. Today my first royalty check, small as it is, arrived. I was very happy to see it until I realized that Amazon did not pay me for one of the books that was sold. I tried to contact them, but of course the Kindle department is not open on weekends. The girl I spoke with said she would "message" Amazon Office Central for me, so we'll see what happens. Has anybody else had a problem like this with Amazon?
I only sold 3 books and two of them were purchased at the same time by a friend of mine. She had a problem with the account afterwards, etc...I called, she called, and thought the issue was settled. However, I think that even though all three books appear on my royalty reports, that second book somehow got lost in the mix.
Any advice will be appreciated. Thanks.
Could that 3rd sale have been to a foreign country? Those payments are sent separate. Also it may have been refunded or it was KOLL.
None of those. I know the person who purchased two of the books, and I know she had a problem with Amazon, but I also know she paid for both books because the payment appears on her credit card. It's a mess, and I undoubtedly will lose the royalty from the one book. Amazon has been very difficult to deal with about this...but it is what it is.
I have a book on there also my experience when issues have come up is emailing them and they usual respond within 24hr. Congratulations on your book
Were all three books purchased in the same (month)30 day period?
If the department is not open on the weekends, it seems like you will have to wait until Monday. This is not an emergency that would call someone in on a weekend.
by eminator215 years ago
I'm nearing completion of one of my projects, and I'm thinking it's the book I want to debut with. I've always been cautious of publishing companies, especially when I hear about how they dictate everything from titles...
by path-finder4 years ago
Hi all. I have set up Amazon Affiliate program on hubpages and featured Amazon products on a number of my hubs. Looking at it after a while, the link-type report in the Amazon account shows that no one has clicked on...
by nuveau7 years ago
Greetings folks and thank you for reading - so nice to be here!I am 55 and have four teen kids (heh...that's four "TEEN" kids, not "14"...whew!*s). Anyway and over the years, our house has become...
by Rod Martin Jr3 years ago
I've looked at some of the other threads on this subject, tried the suggestions and still no luck.I have 4 of my own books I'd like to showcase on my article,http://lone77star.hubpages.com/hub/An-A …...
by Chaotic Chica5 years ago
In honor of Domestic Violence Awareness month, I published a book long in coming titled "Love Means Never Having To Say Don't Hit Me". It was surprisingly simple and the process is quite self...
by Browneesorchids5 years ago
I have been looking for any amount of money that came from two purchases through my amazon store a few weeks before christmas. What happened?When you use your amazon astore link for other to purchase from would that too...
Copyright © 2017 HubPages Inc. and respective owners.
Other product and company names shown may be trademarks of their respective owners.
HubPages® is a registered Service Mark of HubPages, Inc.
HubPages and Hubbers (authors) may earn revenue on this page based on affiliate relationships and advertisements with partners including Amazon, Google, and others.