Amazon capsules not working

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  1. Jenny A Roberts profile image61
    Jenny A Robertsposted 3 years ago

    Hi.  My Amazon capsules aren't working.  I can put in a search term or url, but the preview shows nothing and they don't display on the hubs.  The Amazon program shows as enabled.  Any idea what might be wrong?

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    1. Matthew Meyer profile image73
      Matthew Meyerposted 3 years agoin reply to this

      Per Alison's post, here is the related FAQ entry.
      http://hubpages.com/faq/#product-capsule-missing

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  2. alison monroe profile imageSTAFF
    alison monroeposted 3 years ago

    Do you use adblocking software?  Some people find that their adblocker prevents Amazon ads from displaying in their own Hubs.  The software perceives them as ads that need to be hidden!

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    1. Jenny A Roberts profile image61
      Jenny A Robertsposted 3 years agoin reply to this

      That was definitely the problem. I've had to disable it entirely to get them to work.

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  3. Jenny A Roberts profile image61
    Jenny A Robertsposted 3 years ago

    I hadn't thought of that.  I'll check.  Thanks!

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