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Is anybody having trouble with pie charts in the polls

  1. CatherineGiordano profile image97
    CatherineGiordanoposted 2 years ago

    My part charts are not showing. Is something wrong with my computer or is it another glitch? I see the counts but there is a black x where the pie chart should be. Is anyone else seeing this?

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    1. Matthew Meyer profile image75
      Matthew Meyerposted 2 years agoin reply to this

      What is the title of the Hub on which you are having issues with the poll?

      Make sure to clear your browser cache, disable any browser extensions and restart your computer. In some cases ad-blocking software or other programs can block web content from loading as well.

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      1. CatherineGiordano profile image97
        CatherineGiordanoposted 2 years agoin reply to this

        OK, it's just me then. It is happening on more than one hub.

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  2. PaigSr profile image59
    PaigSrposted 2 years ago

    A couple of other things to try...
    1) Add a new poll on one of the hubs to see what results you get.
    2) Use different browsers - IE, FireFox and Chrome
    3) Try another computer along with the other browsers on those computers
    4) With both of the above try different network connections both wireless and hard wired.
    5) Also try connecting using a different network. Not just what's in your home. Try a friends network or a public WiFi connection.

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    1. CatherineGiordano profile image97
      CatherineGiordanoposted 2 years agoin reply to this

      Thanks. I can try another browser.. I appreciate the help

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      1. CatherineGiordano profile image97
        CatherineGiordanoposted 2 years agoin reply to this

        I was using IE. I tried Friefox and I see the pie charts. Can I fix IE or should I stop using it?.

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        1. Matthew Meyer profile image75
          Matthew Meyerposted 2 years agoin reply to this

          Did you clear the cache for IE?
          That would be the first step.
          Then disable any extensions in the browser.
          Then try a system reboot.

          You can also try starting in safe mode.
          http://www.dell.com/support/article/us/ … N265764/EN

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          1. CatherineGiordano profile image97
            CatherineGiordanoposted 2 years agoin reply to this

            Thanks. I cleared the cache and rebooted. The rest of your reply--I iwill have to google those words because I don't know what you are talking about.

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