Profile editing will not save

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  1. FootballNut profile image60
    FootballNutposted 2 years ago

    When editing the information that is displayed on my profile and attempting to save the edited version, it is not saving successfully.

    Is this a common fault with the profile editor?

    1. ali2608 profile image61
      ali2608posted 2 years agoin reply to this

      same problem here sad

      1. FootballNut profile image60
        FootballNutposted 2 years agoin reply to this

        Have you managed to get the problem fixed your end?

        Mine is still not saving, it has been going on over a day now!

        1. ali2608 profile image61
          ali2608posted 2 years agoin reply to this

          not yet, same problem there

          1. FootballNut profile image60
            FootballNutposted 2 years agoin reply to this

            Yes mate.

            Hopefully it will be working again soon!

            1. ali2608 profile image61
              ali2608posted 2 years agoin reply to this

              yes,
              please inform me when it will work.

              1. FootballNut profile image60
                FootballNutposted 2 years agoin reply to this

                Yes no problem mate.

                Mine stopped allowing me to save after I selected 6 "In The Spotlight" hubs, before doing that I only had 2-3 in the spotlight. Not sure if adding more spotlight hubs triggered this problem.

    2. Coleen Levin profile image60
      Coleen Levinposted 2 years agoin reply to this

      Mine's not saving, too.

    3. erorantes profile image53
      erorantesposted 2 years agoin reply to this

      During the Holidays everything is busy. It is important to update your devices. You need to check your connections.HappynHolidays to you.

      1. FootballNut profile image60
        FootballNutposted 2 years agoin reply to this

        Hi

        Mine started around 5 days ago. I contacted hubpages and they said ti clean out history, cache and so on, which I had already done and have done several more times since but it still is not saving.

        Does yours save? Just wondering if everyone is having this issue, if so it will rule out devices being out of date.

    4. profile image61
      seanpaul14posted 2 years agoin reply to this

      same problem here!!

    5. KL Gallagher profile image72
      KL Gallagherposted 2 years agoin reply to this

      mine is also not saving...

    6. Christy Kirwan profile image97
      Christy Kirwanposted 2 years agoin reply to this

      We are aware of the problem and will get it fixed as soon as possible. Please refer to this thread for updates and details: http://hubpages.com/community/forum/134 … r-profiles

  2. ianjames25 lm profile image60
    ianjames25 lmposted 2 years ago

    same problem here!

  3. Elsie Hagley profile image72
    Elsie Hagleyposted 2 years ago

    Just checked it out, it's not working, but I got a message that said "The page at hubpages.com say's Something went wrong. Please try again. And when you get a chance, you may want to report this issue in the Hubpages forums".

    I have reported it in the forum now, is there any other place we are supposed to report it?

    1. FootballNut profile image60
      FootballNutposted 2 years agoin reply to this

      Hi

      I am not sure where we are meant to report anything.

      That is the same message that comes up on mine too. When clicking "save" a little white box appears saying working and it just spins around for a while, then that same message you have appears.

  4. Kylyssa profile image96
    Kylyssaposted 2 years ago

    Profile changes are still not saving. The pop-up box suggested I report it in the forum. Here I am, obeying the pop-up box.

    1. Jean Bakula profile image99
      Jean Bakulaposted 2 years agoin reply to this

      I am having the same problem. I read about this at least a week ago on a forum, so the staff is aware it's happening. I just don't know when it will be fixed.

  5. KeemaWolf profile image83
    KeemaWolfposted 2 years ago

    I'll add my name to the list of Hubbers who can't update their profiles.

    1. FootballNut profile image60
      FootballNutposted 2 years agoin reply to this

      Tis annoying. Want to remove the facebook link as put the wrong facebook page link in grrr...

  6. Stacie L profile image86
    Stacie Lposted 2 years ago

    I guess the problem of editing your profile is fixed by now since I just edited mine and saved it without a problem. wink

    1. FootballNut profile image60
      FootballNutposted 2 years agoin reply to this

      No luv, still not working here. Just read your comment and tried.

  7. Ted Canyon profile image75
    Ted Canyonposted 2 years ago

    Have been having the same problem for the last couple of days. Tried again a couple of minutes ago and received the same message.

  8. Stacie L profile image86
    Stacie Lposted 2 years ago

    I am using firefox right now and did not have a problem of editing.

    1. Ted Canyon profile image75
      Ted Canyonposted 2 years agoin reply to this

      This is pretty odd. I've been using firefox as well. Just tried a minute ago and still not working. I assumed it was because I was new to HubPages, but I guess it's more random than that.

    2. FootballNut profile image60
      FootballNutposted 2 years agoin reply to this

      Mine is still not working either. I will try firefox Stacie.

  9. ThelmaC profile image96
    ThelmaCposted 2 years ago

    Still not working for me either.  I have been trying for 4 or 5 days.

  10. ThelmaC profile image96
    ThelmaCposted 2 years ago

    Just found this message from HubPages staff that was posted about half an hour ago.  They recognize there is a problem and are working on it.  They are very short handed because of the holidays.
    http://hubpages.com/community/forum/134 … r-profiles

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