Comment Moderation Update

1. STAFF

   pauldeedsposted 10 years ago

   We just deployed an update to the site, which includes some changes to comment moderation.  You now have the ability to do two things you couldn't before -- 1) identify a comment as spam and 2) delete a comment permanently.
   
   Eventually we plan to allow fan mails to be moderated similarly, but that will have to wait until next year.  We've also added a Hubtivity link to the main menu -- hopefully that will make it easier to get to.  The rest of the changes are so minor that you may not even notice them.
   
   Just let me know here if you have any problems, or questions about the moderation changes

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2. 74

   Veronicaposted 10 years ago

   Thanks Paul. I appreciate all the updates you give us. I don't comment often, but I do read them.

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3. 87

   Isabella Snowposted 10 years ago

   So if I flag a comment as spam... and then delete it.. will that defeat the purpose of flagging as spam? Cos when I flag one as spam it stays there..?

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4. STAFF

   pauldeedsposted 10 years ago

   No it won't defeat the purpose.  We'll remember that you flagged it as spam, and take appropriate action.  We'll also use the data to help train our spam filter better.
   
   Please don't flag comments as spam unless they are actually spam -- meaning they inappropriately promote some other site, hub, or service.  For run-of-the-mill lame comments, just deny them and delete them.

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5. 87

   Isabella Snowposted 10 years ago

   Do you consider it spam when someone constantly writes "great, please come visit my new hub" ?
   
   Cos I get a lot of them, and they be pretty spammy in my book...

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6. STAFF

   pauldeedsposted 10 years ago

   Sure that's spam.

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      Jerrico Usherposted 10 years agoin reply to this

      Love how you cleared up that quote thing most newbies dont realize.. I stared at it at first thinking what does this mean and does it mean you can reply with it? good update..
      
      as for spam.
      
      I didnt realize that saying in someones comment was spam, I can understand if you say for example "great go see my hub" and leave it at that but if your hub is relevant to their hub topic and your just saying your hub has simular stuff thats not spamming its networking, (unless you make it a habit).. thing is I found a fellow hubber with a topic just like mine and on her comments I said I'm making a simular hub have you seen my new one?" but didnt realize this was against the rules.. so if that gets flagged I appoligise I didnt know.. I thought it was word of mouth yet only there because of the simularity of my own post.. then again now that I think of it it was in a fan mail so does that even count? I hope you enforce a warning system so people who dont know the rules whom are new can at least fix their mistakes.. I do however see the potential abuse of this action and agree with the rule.
      
      Jerrico

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7. 84

   relacheposted 10 years ago

   Yay!  Thanks for the improvements in handling comments, it's much appreciated!

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8. 84

   relacheposted 10 years ago

   Jerrico,
   
   What is considered "spam" in a comment is going to vary a lot from author to author. 
   
   Some people don't mind if you leave URLs in a message, some don't mind only if the URL is a closely-related topic, and some consider a closely-related topic to be a nasty attempt to steal traffic.
   
   Some people won't consider "great Hub!" to be a spam comment, some will and some will only feel that way once they've seen the same person leave that comment on every single hub they've created.

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   1. STAFF

      pauldeedsposted 10 years agoin reply to this

      Exactly.  We don't have any control over what people decide is spam.  We'll see how it shakes out and respond accordingly.  As long as you are not acting in an anti-social manner, you shouldn't have too much trouble.

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   2. 56

      Jerrico Usherposted 10 years agoin reply to this

      I see I was thinking my mere mentioning that I wrote a hub (no link no name of hub etc..) was breaking the rules.. so I was just checking. thank you for your great information!
      
      Jerrico

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9. 68

   MayberryNCposted 10 years ago

   Is there a limit on the number of comments allowed on one hub?   I have received e-mails indicating that I have two new comments to moderate, but they do not show up when I go under "My  Account" and open the hub.
   
   Thanks
   
   MayberryNC

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