"Broken Link" Not Actually Broken. Now What? I keep getting the alert, but the

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  1. Huntgoddess profile image77
    Huntgoddessposted 6 years ago

    "Broken Link" Not Actually Broken. Now What?

    I keep getting the alert, but the link works fine.

    One of my links in one of my Hubs is being flagged with the dreaded, fearful black triangle containing the even more degrading white exclamation point, but, the link is not broken, and the "Test Link" exam always turns out to say, "Link is OK". Also, I tested it myself, several times, not only by copy and paste, but also by retyping manually.

    I know how to fix a broken link. I've done it many times before. I also know how to delete it when it really is broken.

    https://usercontent2.hubstatic.com/6888413_f260.jpg

  2. cascoly profile image61
    cascolyposted 6 years ago

    first, 1 broken link isnt worth spending a lot of time on - users wont even notice unless they try to click on it; you hub is not going to be removed

    if, after testing, it seems to be ok, just email support and they can check further

    ---------------------
    one possibility is that the link is indeed broken, but your computer is pulling up an older copy of the page from its cache; so try to access the link from another computer

    1. Huntgoddess profile image77
      Huntgoddessposted 6 years agoin reply to this

      Thanks for the reply, cascoly.  And the encouragement.

      Yes, I was also thinking of that also, but I'm on a library public-access computer.

  3. Greg Cremia profile image60
    Greg Cremiaposted 6 years ago

    Have you tried deleting the link, saving the hub and the add the link back?

    1. Huntgoddess profile image77
      Huntgoddessposted 6 years agoin reply to this

      Hey --- very nice idea, kiddo.

      I'm going to try that right now.

      Thanks.

    2. Jackie Lynnley profile image90
      Jackie Lynnleyposted 5 years agoin reply to this

      I am having the same problem and I tried that and it is still saying broken.

  4. kathleenkat profile image79
    kathleenkatposted 5 years ago

    I just figured out how to fix this;

    Go into your account stats, then on the left select "Broken Links." Hit "retest link" and it should go away, if the link is good.

    Chances are, the site you linked to was down when HP checked.

    1. profile image0
      redwhiskeypeteposted 5 years agoin reply to this

      Kathleenkat, you fixed my broken link

    2. kathleenkat profile image79
      kathleenkatposted 5 years agoin reply to this

      You're welcome smile

    3. Greensleeves Hubs profile image95
      Greensleeves Hubsposted 5 years agoin reply to this

      kathleenkat - thanks. I was just going to post a question about this having got 3 'broken links' which seemed to still work fine. But then I saw this page. Following your advice, all my links were retested as 'good' and the black triangles are gone.

    4. kathleenkat profile image79
      kathleenkatposted 5 years agoin reply to this

      Glad I can help smile

    5. RonElFran profile image99
      RonElFranposted 5 years agoin reply to this

      I had the same problem and tried the retest. The link still shows broken, even though it's not. But there is an "ignore" button, which I used. No more broken link notice!

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