Do you get email notifications of a comment on your hub, but when you check, the

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  1. cam8510 profile image95
    cam8510posted 2 years ago

    Do you get email notifications of a comment on your hub, but when you check, there is no comment?

    I've had this happen several times in the last week or so.  The email says that so-and-so has left a comment on your hub.  I go check and the comment isn't there.  It usually shows up much later.  Have you seen this as well?

  2. Ericdierker profile image50
    Ericdierkerposted 2 years ago

    Chris I have never had that happen. My problem is not getting the email telling me a comment has been made. Both your problem and mine indicate a human interference as machines generally do exactly what your tell them to do. Or perhaps the techies do not know how to tell the machine what to do.

    1. cam8510 profile image95
      cam8510posted 2 years agoin reply to this

      Eric, so the problem may be broader than I have described.  We will see if this is the extent of it or if there is more to the issue.  Hopefully the staff will have some answers and solutions.

    2. Ericdierker profile image50
      Ericdierkerposted 2 years agoin reply to this

      A few hours ago I posted a comment on "no reply" of yours Chis. For some reason I went back 15 minutes later and my comment was not there. I went back 10 minutes ago and it was there. Pretty strange.

  3. annart profile image89
    annartposted 2 years ago

    I haven't had this happen - so far!  But I shall be looking for it now...  I hope they sort it out if it is a technical problem which I suppose it must be.

    1. cam8510 profile image95
      cam8510posted 2 years agoin reply to this

      Ann, People who leave comments are very special to all of us.  For their comments to be hung up in the software jungle is not a good way to promote interaction on HP.  It needs to be quick,  like a chatroom.

    2. annart profile image89
      annartposted 2 years agoin reply to this

      I quite agree.  There seem to be glitches now and then but all should be fixed quickly.

    3. Faith Reaper profile image86
      Faith Reaperposted 2 years agoin reply to this

      Hi Chris, came back to tell you that I had two comments on different hubs the day before yesterday and received notication but no comments were there. I commented that I didn't see his comments. He sent an email to click on filter.

  4. profile image0
    Cissy1946posted 2 years ago

    I haven't had this problem but I have noticed that if there's more than one comment under a post then the comments are sometimes hidden.

    1. cam8510 profile image95
      cam8510posted 2 years agoin reply to this

      Do you mean hidden in email or on HP?

    2. profile image0
      Cissy1946posted 2 years agoin reply to this

      under the first comment. Like the one above this one says 'See all 2 comments'. If you click on that you'll see all the comments that were made concerning the comments to comments

    3. cam8510 profile image95
      cam8510posted 2 years agoin reply to this

      On the comment area of my hubs, it isn't set up to have comments on comments, only comments on the hub itself.

  5. manatita44 profile image84
    manatita44posted 2 years ago

    Yes, my Friend. With Deb, a great friend of mines. Sometimes I don't see my comments either. The ups and downs of Hub Pages new System, I suppose.

    1. cam8510 profile image95
      cam8510posted 2 years agoin reply to this

      Okay, so someone else does have this happen.  I'm still waiting for a comment that came in since I published this question.  Thanks for the feedback.

    2. manatita44 profile image84
      manatita44posted 2 years agoin reply to this

      Thank you Chris.Appreciated.

    3. cam8510 profile image95
      cam8510posted 2 years agoin reply to this

      You are welcome, Manatita.  I have sent an email to the staff of HP about the issues we discussed hear.  I hope there can be some resolution soon.  I am still having the same issues.

    4. manatita44 profile image84
      manatita44posted 2 years agoin reply to this

      Me too, so thanks. I wrote a longer comment from the train but lost it with signal probs. Good on you.

    5. cam8510 profile image95
      cam8510posted 2 years agoin reply to this

      From Christy Kirwan of HP"..Engineering has isolated the problem and it should be fixed shortly. Thanks for being willing to look into it for me, but it looks like they have it taken care of. Thanks again, and expect a fix within the next few days.

  6. Faith Reaper profile image86
    Faith Reaperposted 2 years ago

    Hi Chris,

    Yes, within the past couple of weeks, it will say that same thing that so-and-so left a comment and so I go and check and there is no comment?  So, I then go to my account page and check there too, but still no comment.  All I can think of is that the person changed his or her mind or either a glitch.  I know I left a comment on one of my own hubs to another person who commented, and now I looked and my own comment is not there.  Strange.

    I hope they will return to comment, but they really should have to do so more than once.

    1. cam8510 profile image95
      cam8510posted 2 years agoin reply to this

      I don't think the person changed their mind.  It is happening to you, me and at least one other.  That means it is fairly widespread.  After this question has run its course, I'll contact the staff.

    2. Faith Reaper profile image86
      Faith Reaperposted 2 years agoin reply to this

      Good idea, Chris.  Yes, come to think of it, I know I had read a lovely comment on one of my hubs and commented back, and then a week later another comment by the same person, except the other comments were gone? His first comment was gone and mine?

  7. word55 profile image72
    word55posted 2 years ago

    That doesn't happen to me. My email notifications usually take me to the comment. I also think it depends on your settings and if you're following the subject. You must be signed in as well.

    1. cam8510 profile image95
      cam8510posted 2 years agoin reply to this

      I've had a definite change in how it has worked for me the last few years.  I also know that if a person comments and is not signed in, they will have their posting delayed on my hubs,, sometimes for days.

 
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