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Uploading image

  1. Beth100 profile image77
    Beth100posted 7 years ago

    When trying to upload an image from my computer for a new and unpublished hub, the image does not load.  The HP logo goes round, and round, and round with the Loading Image caption, but nothing happens.  When I discard changes and then choose to edit the same capsule, the HP logo is still going round, and round, and round trying to load an image that isn't defined.

    There is already one other image loaded successfully in the capsule.  Also, I did not experience this with the other image capsules.

    How do I stop the uploading???  HELP!!

    1. brimancandy profile image81
      brimancandyposted 7 years agoin reply to this

      Sometimes it depends on the size of your image, no matter what site you are uploading it to. Check the size requirements for uploading, and then check your image. The larger your image is, the longer it takes to load. If you have an editing program, try to make your image smaller, and try again.

      Sometimes it also depends on what kind of file it is. I find that JPEG images load the best. I upload images all the time, and I have a dial up connection.

  2. Stevennix2001 profile image93
    Stevennix2001posted 7 years ago

    wow, sorry to hear that.  that happens to me too sometimes.  normally i just finish log out and then log back in after i just click finished editing button.  that normally works for me.

    1. Beth100 profile image77
      Beth100posted 7 years agoin reply to this

      Yup, tried that.  Even signed out and back in.  Didn't fix it.

      Thanks for helping though! big_smile

      1. Stevennix2001 profile image93
        Stevennix2001posted 7 years agoin reply to this

        your welcome.  im sorry, i couldn't help you then.  i hope you'll be able to get it resolved though. maybe you should try rebooting your pc.  that might work also

        1. Beth100 profile image77
          Beth100posted 7 years agoin reply to this

          I'll try what's been suggested here and I'll start with the simplest:  delete and recreate the capsule.  Thanks again Sweets!

          1. Stevennix2001 profile image93
            Stevennix2001posted 7 years agoin reply to this

            your welcome.  anytime.  i hope one of the suggestions work for you

  3. wyanjen profile image80
    wyanjenposted 7 years ago

    I've had this happen to me also.
    I simply delete the capsule that is stuck uploading, and start with a new capsule.

    That doesn't solve the original problem though...

    1. Beth100 profile image77
      Beth100posted 7 years agoin reply to this

      Haven't tried that yet.  I'll give it a go and see what happens. Thanks Wyanjen!

  4. profile image0
    khmohsinposted 7 years ago

    This can be a problem due to internet connection, also clearing the browser cache can help too

    1. Beth100 profile image77
      Beth100posted 7 years agoin reply to this

      Oh, so true about the connection. Have noticed that HP is timing out quite a bit.  I've done some performance work on my system earlier today and it did help with fewer time outs (yeah, bad connection...)  Cache, cookies, etc. have all been deleted.

      Thanks for the suggestions khmohsin!

  5. Beth100 profile image77
    Beth100posted 7 years ago

    Okay, Wyanjen scores the solution! 

    At least for tonight, however, it seems to be an intermittent problem that has affected other hubbers.

    HP Team, what can we do to solve this?

    Thanks everyone for lending me a hand! smile

  6. blondepoet profile image75
    blondepoetposted 7 years ago

    It isnt a lot bigger than the others is it? I've had that happen where it wouldnt go in.
    I have also had the problem like some of the other guys here, where for some weird reason it got stuck too so I got cheezed off and deleted the capsule as I couldnt wait any longer as I had to go to the bathroom smile smile

    1. Beth100 profile image77
      Beth100posted 7 years agoin reply to this

      Ah, its no wonder you're one of my favs here BP!  You always have me laughing in stitches.  hugs girl! 

      And, no it (the image) wasn't bigger than the others (images).  smile  But, I'll keep that in mind for the future.

      1. blondepoet profile image75
        blondepoetposted 7 years agoin reply to this

        LMAO Beth you have me laughing like crazy myself now after re-reading my message to you. "Was it a bit bigger than the rest". Haaaaaaaa I sound like a total dork haaa but it was the first thing that popped out my head just like 1000pieces of popcorn popping out of a popcorn maker cause you forgot to put the lid on haaaa.

        1. wyanjen profile image80
          wyanjenposted 7 years agoin reply to this

          lol lol

          I didn't think that sounded dorky at all, until you pointed it out...
          Dork tongue

          (J/K!)

          1. blondepoet profile image75
            blondepoetposted 7 years agoin reply to this

            LMAO I just knew I should have kept quiet bout that smile smile

            1. wyanjen profile image80
              wyanjenposted 7 years agoin reply to this

              lol
              Yeah, I'm usually the one who lets the inner dork escape, so I had to call you out.
              Take it easy BP

        2. Beth100 profile image77
          Beth100posted 7 years agoin reply to this

          You, a dork?  Never!!!  Just free, free, free (thinking that is)!

  7. wyanjen profile image80
    wyanjenposted 7 years ago

    When all else fails, delete the frickin' thing.
    lol

    1. Beth100 profile image77
      Beth100posted 7 years agoin reply to this

      lol  I like that!!!

      1. wyanjen profile image80
        wyanjenposted 7 years agoin reply to this

        Sometimes, a temper tantrum is exactly the right thing to throw.

        Glad you're back in business

 
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