Write-new-hub page not working

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  1. profile image0
    Kella Hanna-Wayneposted 12 months ago

    Anyone else having trouble with the starting a new hub?

    After I clicked "write" and entered the title, when I selected a topic from the drop down menu, no sub menu popped up. I clicked start over and other topics, but no change. I tried searching for a more specific category, but when I clicked on one, it took me back to the drop down menu. I settled for a generic category and moved on to type of starting layout, only to find that none of the buttons worked at all.

    I clicked continue. Nothing. I clicked the top left menu, nothing. I clicked my name in the top right, nothing. Clicking "write" just refreshed the page, and clicking "help" was the only link that worked. BUT when I went to the help page, again, the top left menu and the link to my profile didn't work. There was another page where none of the links were working either but I've forgotten where it was and can't seem to find it again.

    Anyone else seeing this? I can't write a hub.

  2. CYong74 profile image96
    CYong74posted 12 months ago

    I just tried. No issue on my end.

  3. K S Lane profile image96
    K S Laneposted 12 months ago

    I tried and didn't have any issues. Probably just try logging out and logging back in again.

  4. profile image0
    Kella Hanna-Wayneposted 12 months ago

    The Write page still wasn't working for me but since no one else had an issue, I opened it in an Incognito window and it seemed to work fine. I did a hard refresh on the normal page and it seemed to fix the issue. Don't know why it stopped working in the first place and apparently only for me.

  5. Charlotte Doyle profile image92
    Charlotte Doyleposted 12 months ago

    I'm having the same issue..it says to reload the page, and then even if you do, nothing is fixed!

    1. profile image0
      Kella Hanna-Wayneposted 12 months agoin reply to this

      Try doing a hard refresh. Different computers and different browsers do this differently so if you don't know how, here's instructions for each of the different browsers on mac and PC:

      https://www.getfilecloud.com/blog/2015/ … mpuI5M-dE4

  6. Leonie Manguilin profile image60
    Leonie Manguilinposted 12 months ago

    Agreed, I have the same problem.

    1. profile image0
      Kella Hanna-Wayneposted 12 months agoin reply to this

      Did you try doing a hard refresh?


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