Amazon Reports Still Screwed Up

1. 78

   EricDockettposted 7 years ago

   Yes, the Amazon earnings are posted, but if you look at the sales report there are multiple listings of the same sale. If you add them up you get three or four times what was posted for your earnings for the day.
   
   Removing the duplicate products sometimes results in the same earnings figure as posted, and sometimes not.
   
   I hope HP isn't done verifying that these numbers are correct.I think someone needs to take another look.  At the very least the sales reports are wrong, and I am not confident that the final earnings for each day are correct either.

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2. 96

   Alison Grahamposted 7 years ago

   Me either, for the 23rd, for example, my posted earnings are about 20% of the total of all the individual sales for that day (which I'm sure are not correct as I've never had that many sales on one day before)!

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3. 77

   wildernessposted 7 years ago

   All of my duplicates seem to work in that if I add up just one "set" of them that's the figure in the earnings chart.  But I've noticed in the past that I can sell two of the same product, on the same day, at different prices.  It then shows up twice in the sales report. 
   
   Could you have some of that going on - selling multiple copies of one product at different prices and when you add them up you're not getting the days right?  In that jumble it would be easy to do!
   
   And it does seem odd that the only two days without any Amazon sales, in the last 2 months, were the 24th and 25th.  Possible - I had a couple of days in Feb., too - but an odd coincidence.

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4. 84

   theraggededgeposted 7 years ago

   I've just sent screenshots to Matt, so he's aware of the problem.
   
   It's a pain because of the other problems I've been having with totals not tallying with the earnings report.

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5. 84

   theraggededgeposted 7 years ago

   The repeating figures are gone - yay!

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   1. 78

      EricDockettposted 7 years agoin reply to this

      Yup. Looks better now. Thanks HP!
      
      My numbers still seem low on one of my accounts but I guess there is no way  to know if they are right or wrong.

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6. 74

   TeriSilverposted 7 years ago

   I am still confused about the Amazon capsules.  HP wants the product to be directly related to the article content-- fair enough.  But when it is, they remove it.  Because I have had a number of them snipped --- I rarely use them now.  But here is an example ... I wrote a review of a film documentary and placed an Amazon capsule of the film on DVD. That's about as content-oriented as you can get.  When moving the article to a branded site, HP editor told me to get rid of the capsule (which I had actually already done upon everyone's suggestion to use a link instead).  But what is the point of using Amazon capsules (that are absolutely what the content is) if HP wants them gone? I am starting to think it all depends on what editor you get because there doesn't seem to be a true meeting of the minds on this issue.

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   1. 84

      theraggededgeposted 7 years agoin reply to this

      So use a link. They work better anyway. I daresay the capsules will be phased out eventually.

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