Hub Pages Problem - Did anyone notice this?

1. 92

   Kenna McHughposted 6 years ago

   Stats are not being updated and are over 24 hours old.
   
   HP says: We strive to keep your statistics as up to date as possible and the recency of our statistics are closely monitored. If you notice that your stats haven't been updated in a while, rest assured that we are aware of the issue. You can expect that things will return to normal within a day or so.

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      liesl5858posted 6 years agoin reply to this

      Yep, no updates since last night.

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2. 85

   Polly Cposted 6 years ago

   Yes, I noticed that they haven’t changed all day..

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      Natalie Frankposted 6 years agoin reply to this

      There's another thread about this also.

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3. 86

   HoneyBBposted 6 years ago

   I've noticed also...

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4. 92

   Kenna McHughposted 6 years ago

   Awesome

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5. 100

   Gregory DeVictorposted 6 years ago

   Kenna, me too.

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6. 92

   Kenna McHughposted 6 years ago

   It is frustrating because it really affects, in this might sound weird, my rhythm of writing and working on hub pages.

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      liesl5858posted 6 years agoin reply to this

      Kenna, I noticed that the score data had changed but not the views.

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         Kenna McHughposted 6 years agoin reply to this

         The score data is not what influences my choice of action. The update of views and such help me decide what I need to do. 

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   2. 92

      Natalie Frankposted 6 years agoin reply to this

      I agree with you.  Don't know why it seems so important but I definitely use it to choose which hubs need to be updated even if it is just a little which I try to spend some time working on daily.  Not seeing views to know if there's an article that seems to be consistently losing ground throws me off.

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      1. 92

         Kenna McHughposted 6 years agoin reply to this

         I monitor my production by stats. It works! That is why I need that data.

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7. 100

   Gregory DeVictorposted 6 years ago

   Kenna, I just checked again and am getting “Includes data from 27 hours ago and earlier”

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      HoneyBBposted 6 years agoin reply to this

      Mine says the same 27 hours ago...maybe the whole team took a vacation.

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         Kenna McHughposted 6 years agoin reply to this

         Yes. It feels like no one is there or they're reading Popular Mechanics.

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8. 85

   Chriswillman90posted 6 years ago

   I'm hoping it is due to some updates to the site like the AMP tests. Some answers would be nice though, it's been a while since stats stalled for this long.

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9. 100

   Gregory DeVictorposted 6 years ago

   Natalie, I agree with you. I have been watching the traffic on several of my hubs for the same reason that you have. Now it says 29 hours. I’ve never seen the hours this high before. Maybe six or eight hours, but not 29.

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   1. 92

      Kenna McHughposted 6 years agoin reply to this

      Natalie and Gregory, I agree as well. It has never been this long. I hope they fix it soon.

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10. 92

    Kenna McHughposted 6 years ago

    30 hours!

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       Gregory DeVictorposted 6 years agoin reply to this

       Kenna, thanks for the update. Hasn't anyone from the HP staff seen this thread yet?

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          Kenna McHughposted 6 years agoin reply to this

          I am sure they have. The also have a (?) next to the update notice saying the know about the issue and are working on it.

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          Natalie Frankposted 6 years agoin reply to this

          32 hours and counting.  Plus I started another thread about this, before this one under technical questions.  The description of that forum says to report problems there as it is a "staff-monitored forum".  A simple reply just to say "working on it" or "we're aware of the problem and will update in the next ____ hours," would be nice.

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             Kenna McHughposted 6 years agoin reply to this

             I agree. 33 hours and counting.

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                Kenna McHughposted 6 years agoin reply to this

                It looks like the system is working!

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11. 0

    Timothy Andersonposted 6 years ago

    I'm disappointed that HubPages didn't send emails to ALL writers informing them of this problem and giving details and time estimate.  I had to search around to find this thread.  Not very professional.  When tech problems/delays occur, HP should immediately send us emails with explanations.  It's now been nearly 36 hours!

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    1. 92

       Kenna McHughposted 6 years agoin reply to this

       Timothy, I agree. The lack of communication wastes our valuable time. All our attention should be on writing great articles not why something isn't working or when will something work again.

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          Jeremy Gillposted 6 years agoin reply to this

          This happens periodically, but try not to worry much; I'm sure it'll be fixed soon.
          
          I agree with your last sentence; when issues happen, it's nice to be aware of them, but at the end of the day we should probably be more focused on writing new material than on temporary issues we have little control over.

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             Kenna McHughposted 6 years agoin reply to this

             Jeremy, My point is that not having the stats or monitor my work is disconcerting. If only we could have some update or something posted on the board would be helpful. No news is not good news.

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12. 73

    Marie Flintposted 6 years ago

    Kenna, you might try sending the HP team an email directly.

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13. 86

    HoneyBBposted 6 years ago

    It looks like updates are starting to come through...my hours for page views haven't changed yet but my monthly income shows an increase.

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14. 92

    Kenna McHughposted 6 years ago

    Though, my views have never been this low before.

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       wildernessposted 6 years agoin reply to this

       Mine look about right for a Thursday.

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          Kenna McHughposted 6 years agoin reply to this

          Awesome!

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       2. 92

          Natalie Frankposted 6 years agoin reply to this

          Mine seem like they're alright.  Maybe a touch low but mine fluctuate quite a bit so maybe not.  Haven't checked earnings yet. Thanks HP team for getting the updates working again!
          Edit:  Actually I was looking at the wrong number.  Mine are way down as well.  by about 75 - 100.

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15. 92

    Kenna McHughposted 6 years ago

    Interesting, my views were down but earnings up! How did that happen!?

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    1. 88

       wildernessposted 6 years agoin reply to this

       I saw CPI's rise considerably the last couple of weeks.  They had dropped, but are now back to nearly what they were a couple of months ago.  Most likely a seasonally change, but was pleasant to see.

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16. 86

    HoneyBBposted 6 years ago

    My views dropped by like 60 ... it feels wrong.

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    1. 92

       Kenna McHughposted 6 years agoin reply to this

       Mone dropped 100! It is so wrong! I am getting them back up.

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17. 100

    Gregory DeVictorposted 6 years ago

    What I noticed is that my traffic from Google took a real tumble. Yuk!

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    Gregory DeVictorposted 6 years ago

    Also, my best performing hub historically is not showing very many views now. However, another hub is really taking off with Google. That’s a nice balance.

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       Kenna McHughposted 6 years agoin reply to this

       Interesting is all I can say. I am still watching and hoping my views go back up.

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          HoneyBBposted 6 years agoin reply to this

          Mine are starting to rise back to where they've been before.

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             Natalie Frankposted 6 years agoin reply to this

             Mine are finally starting to creep back up.  Not sure what happened or why it affected views or if the low views was just an artifact of some kind.

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       Kenna McHughposted 6 years agoin reply to this

       Oh no, it looks like it is happening again. The views are not updating, 14 hours and counting.

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          Natalie Frankposted 6 years agoin reply to this

          16 hours and if my views drop again I don't know what I'll do.  I truly wish they would actually weigh in on this, answer an email or simply make an announcement as to what is going on.  If this is going to be a regular thing they need to let us know what it means.

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          1. 92

             Kenna McHughposted 6 years agoin reply to this

             I agree. We deserve an update.

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          2. 98

             Shesabutterflyposted 6 years agoin reply to this

             I agree. An update would definitely be nice. My stats have said data from 3hrs and earlier all day. I have checked it at least four times today. Views keep going down as well and I'm seeing blue arows on a lot of my hubs. Two of which were my top two performing hubs and now they are getting less than half the views they were getting a week ago. My total views are down by a third. It would be nice to know if these are true numbers or if the data is not working properly. If these numbers are true that's very concerning to me.

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    Gregory DeVictorposted 6 years ago

    My overall traffic is about the same but my hits from Google are still way down from where they were a week ago. Maybe that data has not been updated recently.

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       Kenna McHughposted 6 years agoin reply to this

       I am very concerned as well. The data on my end is down as well. This is very rare for me.

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20. 100

    Gregory DeVictorposted 6 years ago

    Kenna, I mentioned earlier about my “best performing hub” taking a tumble in hits. Well, it still is and I have lost over 90% of the traffic, most of which comes from Google. However, this loss is being balanced by more hits on two other hubs. I agree with you that all of this is quite confusing. I’ll keep you posted.

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