Hub Pages Problem - Did anyone notice this?

Jump to Last Post 1-20 of 20 discussions (50 posts)
  1. Kenna McHugh profile image88
    Kenna McHughposted 6 months ago

    Stats are not being updated and are over 24 hours old.

    HP says: We strive to keep your statistics as up to date as possible and the recency of our statistics are closely monitored. If you notice that your stats haven't been updated in a while, rest assured that we are aware of the issue. You can expect that things will return to normal within a day or so.

    1. liesl5858 profile image88
      liesl5858posted 6 months agoin reply to this

      Yep, no updates since last night.

  2. Polly C profile image95
    Polly Cposted 6 months ago

    Yes, I noticed that they haven’t changed all day..

    1. Natalie Frank profile image95
      Natalie Frankposted 6 months agoin reply to this

      There's another thread about this also.

  3. HoneyBB profile image95
    HoneyBBposted 6 months ago

    I've noticed also...

  4. Kenna McHugh profile image88
    Kenna McHughposted 6 months ago

    Awesome

  5. Gregory DeVictor profile image95
    Gregory DeVictorposted 6 months ago

    Kenna, me too.

  6. Kenna McHugh profile image88
    Kenna McHughposted 6 months ago

    It is frustrating because it really affects, in this might sound weird, my rhythm of writing and working on hub pages.

    1. liesl5858 profile image88
      liesl5858posted 6 months agoin reply to this

      Kenna, I noticed that the score data had changed but not the views.

      1. Kenna McHugh profile image88
        Kenna McHughposted 6 months agoin reply to this

        The score data is not what influences my choice of action. The update of views and such help me decide what I need to do.  mad

    2. Natalie Frank profile image95
      Natalie Frankposted 6 months agoin reply to this

      I agree with you.  Don't know why it seems so important but I definitely use it to choose which hubs need to be updated even if it is just a little which I try to spend some time working on daily.  Not seeing views to know if there's an article that seems to be consistently losing ground throws me off.

      1. Kenna McHugh profile image88
        Kenna McHughposted 6 months agoin reply to this

        I monitor my production by stats. It works! That is why I need that data.

  7. Gregory DeVictor profile image95
    Gregory DeVictorposted 6 months ago

    Kenna, I just checked again and am getting “Includes data from 27 hours ago and earlier”

    1. HoneyBB profile image95
      HoneyBBposted 6 months agoin reply to this

      Mine says the same 27 hours ago...maybe the whole team took a vacation.

      1. Kenna McHugh profile image88
        Kenna McHughposted 6 months agoin reply to this

        Yes. It feels like no one is there or they're reading Popular Mechanics.

  8. Chriswillman90 profile image96
    Chriswillman90posted 6 months ago

    I'm hoping it is due to some updates to the site like the AMP tests. Some answers would be nice though, it's been a while since stats stalled for this long.

  9. Gregory DeVictor profile image95
    Gregory DeVictorposted 6 months ago

    Natalie, I agree with you. I have been watching the traffic on several of my hubs for the same reason that you have. Now it says 29 hours. I’ve never seen the hours this high before. Maybe six or eight hours, but not 29.

    1. Kenna McHugh profile image88
      Kenna McHughposted 6 months agoin reply to this

      Natalie and Gregory, I agree as well. It has never been this long. I hope they fix it soon.

  10. Kenna McHugh profile image88
    Kenna McHughposted 6 months ago

    30 hours!

    1. Gregory DeVictor profile image95
      Gregory DeVictorposted 6 months agoin reply to this

      Kenna, thanks for the update. Hasn't anyone from the HP staff seen this thread yet?

      1. Kenna McHugh profile image88
        Kenna McHughposted 6 months agoin reply to this

        I am sure they have. The also have a (?) next to the update notice saying the know about the issue and are working on it.

      2. Natalie Frank profile image95
        Natalie Frankposted 6 months agoin reply to this

        32 hours and counting.  Plus I started another thread about this, before this one under technical questions.  The description of that forum says to report problems there as it is a "staff-monitored forum".  A simple reply just to say "working on it" or "we're aware of the problem and will update in the next ____ hours," would be nice.

        1. Kenna McHugh profile image88
          Kenna McHughposted 6 months agoin reply to this

          I agree. 33 hours and counting.

          1. Kenna McHugh profile image88
            Kenna McHughposted 6 months agoin reply to this

            It looks like the system is working!

  11. Timothy Anderson profile image97
    Timothy Andersonposted 6 months ago

    I'm disappointed that HubPages didn't send emails to ALL writers informing them of this problem and giving details and time estimate.  I had to search around to find this thread.  Not very professional.  When tech problems/delays occur, HP should immediately send us emails with explanations.  It's now been nearly 36 hours!

    1. Kenna McHugh profile image88
      Kenna McHughposted 6 months agoin reply to this

      Timothy, I agree. The lack of communication wastes our valuable time. All our attention should be on writing great articles not why something isn't working or when will something work again.

      1. Jeremy Gill profile image95
        Jeremy Gillposted 6 months agoin reply to this

        This happens periodically, but try not to worry much; I'm sure it'll be fixed soon.

        I agree with your last sentence; when issues happen, it's nice to be aware of them, but at the end of the day we should probably be more focused on writing new material than on temporary issues we have little control over.

        1. Kenna McHugh profile image88
          Kenna McHughposted 6 months agoin reply to this

          Jeremy, My point is that not having the stats or monitor my work is disconcerting. If only we could have some update or something posted on the board would be helpful. No news is not good news.

  12. Marie Flint profile image88
    Marie Flintposted 6 months ago

    Kenna, you might try sending the HP team an email directly.

  13. HoneyBB profile image95
    HoneyBBposted 6 months ago

    It looks like updates are starting to come through...my hours for page views haven't changed yet but my monthly income shows an increase.

  14. Kenna McHugh profile image88
    Kenna McHughposted 6 months ago

    Though, my views have never been this low before. sad

    1. wilderness profile image99
      wildernessposted 6 months agoin reply to this

      Mine look about right for a Thursday.

      1. Kenna McHugh profile image88
        Kenna McHughposted 6 months agoin reply to this

        Awesome!

      2. Natalie Frank profile image95
        Natalie Frankposted 6 months agoin reply to this

        Mine seem like they're alright.  Maybe a touch low but mine fluctuate quite a bit so maybe not.  Haven't checked earnings yet. Thanks HP team for getting the updates working again!
        Edit:  Actually I was looking at the wrong number.  Mine are way down as well.  by about 75 - 100.

  15. Kenna McHugh profile image88
    Kenna McHughposted 6 months ago

    Interesting, my views were down but earnings up! How did that happen!?

    1. wilderness profile image99
      wildernessposted 6 months agoin reply to this

      I saw CPI's rise considerably the last couple of weeks.  They had dropped, but are now back to nearly what they were a couple of months ago.  Most likely a seasonally change, but was pleasant to see.

  16. HoneyBB profile image95
    HoneyBBposted 6 months ago

    My views dropped by like 60 ... it feels wrong.

    1. Kenna McHugh profile image88
      Kenna McHughposted 6 months agoin reply to this

      Mone dropped 100! It is so wrong! I am getting them back up.

  17. Gregory DeVictor profile image95
    Gregory DeVictorposted 6 months ago

    What I noticed is that my traffic from Google took a real tumble. Yuk!

  18. Gregory DeVictor profile image95
    Gregory DeVictorposted 6 months ago

    Also, my best performing hub historically is not showing very many views now. However, another hub is really taking off with Google. That’s a nice balance.

    1. Kenna McHugh profile image88
      Kenna McHughposted 6 months agoin reply to this

      Interesting is all I can say. I am still watching and hoping my views go back up.

      1. HoneyBB profile image95
        HoneyBBposted 6 months agoin reply to this

        Mine are starting to rise back to where they've been before.

        1. Natalie Frank profile image95
          Natalie Frankposted 6 months agoin reply to this

          Mine are finally starting to creep back up.  Not sure what happened or why it affected views or if the low views was just an artifact of some kind.

    2. Kenna McHugh profile image88
      Kenna McHughposted 6 months agoin reply to this

      Oh no, it looks like it is happening again. The views are not updating, 14 hours and counting.

      1. Natalie Frank profile image95
        Natalie Frankposted 6 months agoin reply to this

        16 hours and if my views drop again I don't know what I'll do.  I truly wish they would actually weigh in on this, answer an email or simply make an announcement as to what is going on.  If this is going to be a regular thing they need to let us know what it means.

        1. Kenna McHugh profile image88
          Kenna McHughposted 6 months agoin reply to this

          I agree. We deserve an update.

        2. Shesabutterfly profile image96
          Shesabutterflyposted 6 months agoin reply to this

          I agree. An update would definitely be nice. My stats have said data from 3hrs and earlier all day. I have checked it at least four times today. Views keep going down as well and I'm seeing blue arows on a lot of my hubs. Two of which were my top two performing hubs and now they are getting less than half the views they were getting a week ago. My total views are down by a third. It would be nice to know if these are true numbers or if the data is not working properly. If these numbers are true that's very concerning to me.

  19. Gregory DeVictor profile image95
    Gregory DeVictorposted 6 months ago

    My overall traffic is about the same but my hits from Google are still way down from where they were a week ago. Maybe that data has not been updated recently.

    1. Kenna McHugh profile image88
      Kenna McHughposted 6 months agoin reply to this

      I am very concerned as well. The data on my end is down as well. This is very rare for me.

  20. Gregory DeVictor profile image95
    Gregory DeVictorposted 6 months ago

    Kenna, I mentioned earlier about my “best performing hub” taking a tumble in hits. Well, it still is and I have lost over 90% of the traffic, most of which comes from Google. However, this loss is being balanced by more hits on two other hubs. I agree with you that all of this is quite confusing. I’ll keep you posted.

 
working

This website uses cookies

As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://hubpages.com/privacy-policy#gdpr

Show Details
Necessary
HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
LoginThis is necessary to sign in to the HubPages Service.
Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
AkismetThis is used to detect comment spam. (Privacy Policy)
HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
Features
Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
MavenThis supports the Maven widget and search functionality. (Privacy Policy)
Marketing
Google AdSenseThis is an ad network. (Privacy Policy)
Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
Index ExchangeThis is an ad network. (Privacy Policy)
SovrnThis is an ad network. (Privacy Policy)
Facebook AdsThis is an ad network. (Privacy Policy)
Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
AppNexusThis is an ad network. (Privacy Policy)
OpenxThis is an ad network. (Privacy Policy)
Rubicon ProjectThis is an ad network. (Privacy Policy)
TripleLiftThis is an ad network. (Privacy Policy)
Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
Statistics
Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)