QAP email forum link problem

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  1. theraggededge profile image83
    theraggededgeposted 6 years ago

    Need to report, what I think is a bug in the QAP emails people are getting. Instead of posting a new discussion "I need feedback on my article', it's posting a link to a new forum topic without the necessary article link.

    This means that people struggling to get their article featured can't get the help because no-one can see their hub.

    Staff?

    replyreport
    1. profile image0
      Christy Kirwanposted 6 years agoin reply to this

      We allow authors to customize the message that is automatically posted via the QAP email link, so sometimes authors remove the link without realizing it's necessary for feedback. It looks like that may be happening more frequently lately. I've asked the engineers to prevent authors from deleting the working link when editing the suggested post. Hopefully that will prevent this from happening in the future.

      replyreport
  2. theraggededge profile image83
    theraggededgeposted 6 years ago

    But Christy, there hasn't been one request for feedback using the preformatted message (I'd like feedback...) in months, so it's not working. Could someone test it?

    Edit, OK, I exaggerated, the last one was four weeks ago.

    replyreport
  3. Rupert Taylor profile image79
    Rupert Taylorposted 6 years ago

    I was wondering the same thing. I did see a request for help a couple of days ago but it didn't come through the "I'd like feedback ..." thingy.

    replyreport
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