Articles on Network Sites Struggling to Load

1. 94

   incomeguruposted 13 months ago

   I wanted to read an article from Pethelpful which was displayed in SERPs but I couldn’t read the page as the site failed to load fully. The same goes to the main websites like Holidappy and toughnickel.
   
   Please see from the images below:
   
   
   
   
   
   
   
   
   I tried rival site and it loaded quickly without any hitch.
   
   
   
   

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   1. 96

      chef-de-jourposted 13 months agoin reply to this

      You could email the team at HP to see if there's a technical glitch?

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   2. 94

      incomeguruposted 13 months agoin reply to this

      What I brought to our attention that pages on network sites are struggling to load on mobile device has not been corrected. The issue is this, why did a rival site load quickly without any problem?
      
      Here’s one of the network sites:
      
      
      
      
      Here’s a rival site as displayed on my mobile device
      
      
      
      

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2. 97

   eugbugposted 13 months ago

   It's practically impossible to read those articles on mobile because of the whitespaces, but that's a different problem. It takes up to a minute and sometimes more for images and ads to load. The latest issue is the footer ad keeps jumping up the screen if you hit it when trying to upscroll. I think a message to readers at the top of an article to "please wait here until article loads" might be helpful.

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   1. 92

      Kenna McHughposted 13 months agoin reply to this

      It hurts income. HP staff, can you remedy this?

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      1. STAFF

         Matt Wellsposted 13 months agoin reply to this

         I'm not having any issues loading images or ads for PetHelpful, Holidappy, or Toughnickel. Articles and ads and images are loading quickly for me. Check your cell service or internet connection, don't use a VPN and turn off ad blockers.

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         1. 92

            Kenna McHughposted 13 months agoin reply to this

            Thank you, Matt. This is very helpful!!

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         2. 94

            incomeguruposted 13 months agoin reply to this

            The issue raised persists on my mobile device. It works fine on desktop.

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            1. STAFF

               Matt Wellsposted 13 months agoin reply to this

               Try updating your phone's operating system.

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               1. 94

                  incomeguruposted 13 months agoin reply to this

                  Matt, rival sites all loaded quickly without any error message even with my phone’s operating system, but with our own network sites, the reverse was the case.

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                  1. STAFF

                     Matt Wellsposted 13 months agoin reply to this

                     I looked into this more. We are working on finding a solution to solve this issue. Apologies for the slow loading time.

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                     1. 92

                        Kenna McHughposted 13 months agoin reply to this

                        Thanks, Matt. I hope it's resolved quickly!

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            2. 97

               eugbugposted 13 months agoin reply to this

               Same here. I have the latest version of Android on my phone.

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3. 97

   eugbugposted 13 months ago

   My service speed from my ISP is up to 100 MBs and I'm using WIFI. My actual speed checked with Fast.com is 80 Mbs.

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