Is anyone else having issues with Map capsules?

  1. Pollyanna Jones profile image96
    Pollyanna Jonesposted 5 months ago

    Hello all, I am trying to add a Map to one of my articles. I have done this many times and have had no problems at all. The steps I am following are:
    - Enter Editing Mode on the Article
    - Insert Capsule
    - Click on Map
    - Put the verified address in the address bar
    - Click "Search".

    This then brings up a couple of options in the Map Capsule to enable me to pick a specific address, and whether I want to drop a pin to the location or just go to the location. Whichever option I choose, the page jumps to the very top of the page and then when I scroll down I can see the Map Capsule but it is blank. I can see a big gap where the map would otherwise be, with the note to "move and zoom the map using the controls". But there are no controls there.

    I have tried the above steps with and without Capsule Header to see if it makes any difference, but no.

    It's almost as if Hubpages isn't pulling in the information any more from Google Maps? Has something broken?

    If I then click "Discard Changes" to try and come out of it, the entire screen has a grey overlay fall across it as if there is a second layer which isn't showing something that it should? I can't continue editing my article from this point and the only way I can continue with editing my article is to come out of it entirely, and start again.

    I have tried to insert the map capsule using both Chrome and Edge and this problem is occurring with both browsers.

    Has anyone else had similar problems and do you have any ideas on how to get this working please?

    https://hubstatic.com/17003365.png


    https://hubstatic.com/17003366.png

    1. Matt Wells profile imageSTAFF
      Matt Wellsposted 5 months agoin reply to this

      We will look into this issue.

  2. Pollyanna Jones profile image96
    Pollyanna Jonesposted 4 months ago

    Thank you Matt, that's very much appreciated. I have for now just posted the address in one of my text modules in the article so readers can put it into their satnavs and find it should they feel inspired!

 
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