I have just received a bill from NPower for over £1500, for a flat I moved out of a year ago.
There are however some rather strange anomalies.
Collection Department has my account closed 31st July 09
nPower Accounts - Did not seem entirely sure said July 31st but had no letter or record for this date. Also had a record of me ringing in both March and April (I Wonder what those phone calls were for!)
Actual Leaving Date - 31st March, confirmed on phone and by post.
Collections Department - No Readings
nPower - No readings - Yet then the guy at nPower said that the readings were all over the place. Then mentioned the January readings, then again confirmed that there were no readings.
Actual readings, once when I moved in, about 6 months later over the phone. A guy also came to the door to take the readings during this time, around June/July, and in January 09
When I asked how each month was broken down in to money owed, especially in the months I was not there
Collections - ask nPower
Npower - We can't tell you because we have no readings (To which I asked, then how have you calculated the money owed) The response to the question was 'I don't know'
When I asked which meter reading had been used to calculate the money I owed, the response was - I Don't Know
Collections department told me to send proof of leaving the property to
npower blended services
ground floor tees house
traynor way
peterlee
county durham
SR8 8RU
nPower department told me to send proof of leaving the property to
Npower Limited
Corespondence department
PO BOX 93
Peterlee
SR8 2XX
(Also said the other address is really old)
What I want to know is
How are nPower calculating the owed amount especially when they first claim no meter readings, then one meter reading, then say the meter readings were all over the place?
Why do nPower have so much conflicting information?
How can nPower double the electricity payments for bills over a year old, when they only seem to have a reading when it pleases them?
Why is this sudden increase (On top of my normal payments) Double what we had been paying at the same property, with the same people, for five years?
Sorry Oli can not help you out but you are not alone. I got a water bill the other day that had a Gravity surcharge on it! I have live in the same City since I was 16 and this is the first time I have ever seen it. What the H*ll is a gravity surcharge.
Npower is known for these things, no surprise here.
Write a formal complaint (no sweet talk or niceties here!) to BOTH these addresses. Use Royal Mail Special delivery ONLY.
If this does not help, a complaint to Energy Ombudsman must follow.
Tell them that you were recently contacted by the estate of a wealthy relative in Nigeria who passed away and that your lawyer is willing to take care of the bill if they will just send their bank account info and a small deposit to insure the transaction.
by Beelzedad 2 months ago
Why is it a scam? Tarot reading is big money and readers don't want you to know the truth, they just want to take your money and have you believe they possess "special powers" or have "Guardian Angels" directing them.It's all lies, of course, Tarot reading is easy, anyone can do...
by Iontach 9 years ago
Has anyone ever had a Tarot Card reading and was it accurate?I actually had one a while ago, just for a laugh and wasn't going to take it too seriously. I didn't give one bit of information away about myself or why I was there, but the cards seemed to know a LOT about my current life and...
by DennisBarker 15 years ago
Spiritualist Medium is defined as somebody trained to receive messages from the dead and give evidence of survival of consciousness after physical death.If you have what was your experience/If you have not, what would make you consider having such a reading?
by Megan Jackson 14 years ago
There seems to be alot of debate over the possibilty of doing tarot card reading over the internet and even the authenticity of a tarot reading being possible or accurate.I feel invoked to shed some light on this debate from someone who has used and seen tarot work magic over the last twenty...
by Blake Atkinson 13 years ago
What should be some required readings for high schools?Besides my writings. (Just kidding)
by Kari 12 years ago
Have you ever quit a job?If you have, what kind of job was it and how did you feel after you quit? What did you do?
Copyright © 2025 The Arena Media Brands, LLC and respective content providers on this website. HubPages® is a registered trademark of The Arena Platform, Inc. Other product and company names shown may be trademarks of their respective owners. The Arena Media Brands, LLC and respective content providers to this website may receive compensation for some links to products and services on this website.
Copyright © 2025 Maven Media Brands, LLC and respective owners.
As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.
For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://corp.maven.io/privacy-policy
Show DetailsNecessary | |
---|---|
HubPages Device ID | This is used to identify particular browsers or devices when the access the service, and is used for security reasons. |
Login | This is necessary to sign in to the HubPages Service. |
Google Recaptcha | This is used to prevent bots and spam. (Privacy Policy) |
Akismet | This is used to detect comment spam. (Privacy Policy) |
HubPages Google Analytics | This is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy) |
HubPages Traffic Pixel | This is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized. |
Amazon Web Services | This is a cloud services platform that we used to host our service. (Privacy Policy) |
Cloudflare | This is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy) |
Google Hosted Libraries | Javascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy) |
Features | |
---|---|
Google Custom Search | This is feature allows you to search the site. (Privacy Policy) |
Google Maps | Some articles have Google Maps embedded in them. (Privacy Policy) |
Google Charts | This is used to display charts and graphs on articles and the author center. (Privacy Policy) |
Google AdSense Host API | This service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy) |
Google YouTube | Some articles have YouTube videos embedded in them. (Privacy Policy) |
Vimeo | Some articles have Vimeo videos embedded in them. (Privacy Policy) |
Paypal | This is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy) |
Facebook Login | You can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy) |
Maven | This supports the Maven widget and search functionality. (Privacy Policy) |
Marketing | |
---|---|
Google AdSense | This is an ad network. (Privacy Policy) |
Google DoubleClick | Google provides ad serving technology and runs an ad network. (Privacy Policy) |
Index Exchange | This is an ad network. (Privacy Policy) |
Sovrn | This is an ad network. (Privacy Policy) |
Facebook Ads | This is an ad network. (Privacy Policy) |
Amazon Unified Ad Marketplace | This is an ad network. (Privacy Policy) |
AppNexus | This is an ad network. (Privacy Policy) |
Openx | This is an ad network. (Privacy Policy) |
Rubicon Project | This is an ad network. (Privacy Policy) |
TripleLift | This is an ad network. (Privacy Policy) |
Say Media | We partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy) |
Remarketing Pixels | We may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites. |
Conversion Tracking Pixels | We may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service. |
Statistics | |
---|---|
Author Google Analytics | This is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy) |
Comscore | ComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy) |
Amazon Tracking Pixel | Some articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy) |
Clicksco | This is a data management platform studying reader behavior (Privacy Policy) |