I sold a big item on Amazon at the beginning of last month, but it still hasn't been credited to my account. I know I have to wait for the item to be shipped but it's in stock so I can't think why it wouldn't have been sent out yet. It seems to be taking a very long time. Any ideas why?
I don't know Suzanna but I am a bit suspicious of everything Amazon seems to do now...About 6 weeks ago I sold a large amount of small items, a few of which weren't in stock apparently. I'm assuming they would have been back in stock and sent by now, but I've no note of them. I'm assuming maybe people cancel orders when they are not in stock and Amazon don't tell us? Else they change the order to something else, but by then your affiliate has timed out?
Hmmm I am starting to wonder if they just forgot to credit it, lol They are greedy buggers. Maybe the buyer did cancel their order. It hasn't been returned otherwise it would have been credited and then removed (and also show up in the returned items which it doesn't). I wonder if I contacted Amazon they would reply to a lowly affiliate such as myself?
The buyer cancelled the order. It happens from time to time.
I would not be suspicious until 8 weeks have past. they wait to confirm that the order has been delivered and accepted. Iitems are often returned.
Maybe it got lost in transit?
Also don't count your chickens... sometimes big items get sent back and you lose that lovely commission!
I don't know the answer for sure, but it could most certainly be due to the order(s) being cancelled by the buyer or the item was returned. Amazon does not notify you when either of these things happen, although if you look at your detailed reports, you it will indicate returns made. I don't remember if it tells you what specific item was returned, or if it just shows that theres was a return.
Also, remember that monthly Amazon payments are behind by two months, so whatever your commission is for, say April, you'll get it in June, and so forth.
It tells you what was returned. A return may happen a long time after purchase, so your commission may suddenly disappear!
Yeh I know I won't get the cash yet, but I want to at least see the money in my amazon account! I keep looking every day but no joy I do hope the order hasn't been cancelled but this might be the most likely explanation. I wonder what's the longest anyone has waited for a sale to be credited??!
Thanks for the clarification; I haven't had a return in a while, so I couldn't remember...
Ooh .. the same thing is happening to me! My orders report still said I have an item ordered, but hasn't been shipped, so I am still not seeing any money on my earnings report. It's not a big item, but it's my first amazon sale and I was so excited, but now am just so anxious and confused about their system. My sale supposedly happened on either Wednesday or Thursday last week .. so I guess we'll just see
Don't worry. You'll get credited for the sale. Lots of items on Amazon are shipped from 3rd party retailers so it takes some time for all the processes to happen.
I wondered the exact same thing when I got my first Amazon sale. It took over a month to be credited for the sale. Then I did some research and found out that the item ordered wasn't even released yet and the sales I made were pre-orders for video games that were offering a pre-order for the hardcore fans.
This is all very interesting to read about, I have been concentrating for so long on my AdSense that I wanted to knuckle down on getting my first Amazon Sale now..
What will happen when I get a sale, say if I request payment via direct deposit, how long does that take? because I read you can get paid after only $10
Your best bet is to read their TOS for all the details...
It takes ages - you don't get paid till about two months later.
LOL Thanks Marisa I won't put too much faith into that one then
I have never had any trouble with Amazon before, sometimes sales just take a while to get through!
Well once it builds up with a ten dollar minimum you're guaranteed a check every month. Almost guaranteed I guess. And I am making much more with amazon than with adsense.
I too have experienced what I am calling 'dropped' orders. I think people cancel. I know they do, I've cancelled an amazon order once before. But our affiliate screen has no place to show us cancelled orders, so we're not notified.
By the way, Richie, don't discount amazon. Yeah it's a two month waiting period at first. Makes sense, gives a chance for refunds to credit, especially important on more expensive items.
But the orders can add up fast and regularly if you can find good items. Plus you get lucky sometimes. I get orders for stuff that have nothing to do with me. I made almost $100 the other day when someone ordered a plasma tv and blue ray disc player through one of my links, and I have nothing to do with that stuff.
I make more money nearly every day from amazon than from adsense, generally several times more.
I'll be reading this one closely, but yes I would probably agree with others that it was cancelled. But wait a bit sometimes things happen.
Still it was nice for a moment don't you think?
If they cancel, you don't get notified, the way you do if it's returned. Usually they just disappear from the orders list. If it's still in the orders list, there's hope.
My very first Amazon order from Hubpages, took over six weeks to ship from a 3rd party, so maybe it will work out.
One of the advantages of working with a smaller affiliate program, is that if they have to cancel a really big order, the affiliate manager usually emails the affiliate and explains the reason why (customer changed mind, credit card fraud etc.)
With Amazon you just wonder.
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