Amazon Results Not Displaying - Fairly Urgent Problem

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  1. Chris Telden profile image68
    Chris Teldenposted 14 years ago

    Hi Hub Team,

    On several Amazon modules set up with specific results (not keywords), no results display if (it appears) there is a "problem" with one of the results.  Take that one result away, and the rest display.  That's odd enough, but the so-called problem result isn't really one, because putting it into a new capsule will get it to display just fine.

    This is a serious problem for me, as it's happening on a lot of hubs and happens randomly, as far as I can tell.  Also, it's  been going on for several months now (on and off) - at least 6 months.

    An example is: http://hubpages.com/hub/Corporate-Retirement-Gifts

    On the above hub, there are several sections with "no results found" that fit the situation described above.  I started to just edit it and fixed one module (I split the amazon module under "Gag Retirement Gifts" into two to get the two signs to display) before I realized the extent of the problem. 

    Please do fix this if you can, as it not only makes the hub look terrible, but also has historically seemed to affect Google ranking when it's really running rampant.  It's also very time consuming to troubleshoot manually.

    Thanks so much!

    replyreport
  2. Pearldiver profile image71
    Pearldiverposted 14 years ago

    I see that you lodged this fairly urgently..... Why did you not approach this issue earlier?
    And have you checked this via your Amazon associates account? hmm

    replyreport
    1. Chris Telden profile image68
      Chris Teldenposted 14 years agoin reply to this

      Pearldiver,

      Amazon clicks are going through just fine - the problem is in the display. 

      I didn't approach it earlier because it has been brought up in previous forum threads by others over the past several months and each time it got fixed, or fixed itself, for a while.

      replyreport
  3. Chris Telden profile image68
    Chris Teldenposted 14 years ago

    For anyone else experiencing this problem, I heard back from the HubPages staff in response to my email.  They are working on this and hope to report back on the status within a couple of days.

    replyreport
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