With absolutely no input from me, email notifications of new comments on my Hubs suddenly stopped. I am also told that many of my followers are no longer being notified when I publish a new Hub.
HubPages answered my question about this by telling me to 'check the second box'. What second box? Could they possibly be more vague? They also said:
"..make sure that the comments settings under your My Profile page and Email Settings tab are set to â��As Configured in Capsule.â��
There is no â��As Configured in Capsule.â�� in my profile/email settings. In fact, there's no reference to comments on my own Hubs in my email settings at all.
Nope. But a question 4 u. How do people notice your hubs? How do u know they do? For exampe... how would u know hat i have some hubs? I just joined like 2 or 3 days ago.
Click on "my profile".
Then you will need to click on edit. Once you enter in edit mode for your profile, you can click on a box that is on the left side of your profile and set your email notifications.
Edit: Your followers will only receive a daily account of hubs you publish, if that is the setting you choose to use. You can also select other settings while you are there. Read through the options you have available.
I did all that, but once I'm in email settings, there's nothing in there about New Comments notifications on my own Hubs.
It's all about notifications on Hubs I am following by other Hubbers, notifications on questions like this one, and new Hubbers who are following me.
And there is nothing about "As Configured in Capsule", nor any 'second box' that has to do with New Comment notifications.
Apparently, HP has changed the email settings for receiving "new" comments on member's hubs.
In the past, it was a simple click(check marked box) under email settings, to receive emails about new comments.
However, it appears as if HP has changed that and you must follow your hubs, in order to get emails about "new" comments.
Them changing that, was completely and utterly stupid and apparently something that wasn't told to the members. At least I don't remember seeing them saying anything about it.
I think it's a glitch.
I only get half my comments by emails or none at all. I checked my email this morning and there was nothing from HP but when I logged in there were five comments awaiting me.
Then it's not just me!
I too check my profile for comments, and there they are, but that's not how it's supposed to work. In addition, I've had several people complain that had they not checked my HubPage, they would never have known that I had published a new Hub since there were no email notifications.
My page views are way down.
When was the last time you published a new hub? In my notifications from yesterday there is nothing from you. But I just checked and I did read your latest hub "There Goes Our Credit Rating" and hit the buttons for it, just did not comment on it.
@Will, a few days the other day there were no daily notifications but they are now back, but not all the hubbers I follow new hubs are listed, so what I do is check their profile page to make sure. I also surf the feed to make sure I get a heads up on new hubs as they are published.
by Brandon Lobo 6 years ago
Before reporting a problem I wanted to know if anyone else is having trouble with the comment notification. I usually receive an e-mail when I get a comment. I never changed my e-mail settings but for the past 24 hours I've received comments & not a single e-mail. I just checked my settings and...
by Paula Atwell 3 years ago
Is there anything in the emails settings or the comments settings in our accounts that will send us an email when we get a comment on a hub?
by Ari Lamstein 7 years ago
We recently made an improvement to how notifications are handled on comments on your Hubs. If you would like to receive a notification when someone comments on your Hub, you will now need to "follow" your Hubs. If you had previously configured a Comment Capsule to email you...
by IzzyM 7 years ago
Well, it is working, but only for some hubs and not others. is there an individual setting somewhere I've missed?I'm getting notifications of 3 or 4 hub comments a day so thought all was well.Then I discover over 50 new comments on one hub over the last 7 days that I wasn't notified of.How many...
by Duchess OBlunt 8 years ago
I'm am dashing off a quick question - note - rant - complaint.Not sure what category this will fall into.When I first signed up, I received email notifications when fans posted new hubs. I also received a weekly update email. When the email traffic became too heavy I switched to a daily...
by Rachael O'Halloran 4 years ago
I've had two comments on two separate hubs today and the notification on neither one was emailed to me to let me know they were there.I just happened to see them in the numbered section in the top part of the screen where the word "notifications" is.Has something changed and we don't get...
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