Not getting notifications of comments on some hubs.

Jump to Last Post 1-1 of 1 discussions (15 posts)
  1. Bendo13 profile image80
    Bendo13posted 7 years ago

    I've noticed lately that for some reason, I won't get notifications of comments on random hubs... all my other ones still email me though.

    Then I go look the main page on here and it says I have like 23 comments that I haven't approved yet...

    So I go look and they're way old and sure enough somehow it has it as if I unfollowed the hub, which I didn't...  I never stop following the comments on my own hubs and I don't know why this keeps happening.

    It's happened to at least 4 of my hubs so far and it's usually some with the most comments and traffic.

    1. pauldeeds profile imageSTAFF
      pauldeedsposted 7 years agoin reply to this

      You should check to make sure that you are following those Hubs.  If not, just click the follow button at the top of the comments section.

      1. Bendo13 profile image80
        Bendo13posted 7 years agoin reply to this

        It is set up to automatically follow my own hubs right after I publish them and it normally does.

        But I have NEVER unfollowed my own hubs so I don't know why it does that.

        It's doing it on its own from what I can tell and the only way I notice is if I go to the home page on here when I'm logged in, otherwise I get no notification.

      2. Bendo13 profile image80
        Bendo13posted 7 years agoin reply to this

        It just did it again for a hub I replied to a comment on yesterday...

        Not sure what's up.

        I'll hit follow on it once again and see if it happens again for that one.

      3. Bendo13 profile image80
        Bendo13posted 7 years agoin reply to this

        Yeah this is definitely a glitch in the system...
        It did it again to one of my most commented hubs and I had just replied to a comment on there yesterday and was still following it then.

        I never hit the button to unfollow it so there is no reason for it.

        1. pauldeeds profile imageSTAFF
          pauldeedsposted 7 years agoin reply to this

          So you've confirmed on the Hubs that you did not get notifications on, that you weren't following it, but you just don't know why?  Can you post links to a couple of the Hubs that have exhibited the problem?  There certainly could be a bug ...

          1. Bendo13 profile image80
            Bendo13posted 7 years agoin reply to this

            Yeah I had never unfollowed them, it just randomly unfollowed itself... I use IE 9 usually.

            Here are three that I know have done this:

            http://bendo13.hubpages.com/hub/August- … Record-Day

            http://bendo13.hubpages.com/hub/How-to- … Make-Money

            http://bendo13.hubpages.com/hub/How-to- … ST-Markets

            The last two have gotten a ton of comments so that might be why but I don't know about the first one.

            1. Bendo13 profile image80
              Bendo13posted 7 years agoin reply to this

              The second one I just listed above just did it again today.

              I even got an email saying I had a comment, clicked through to check it out and I noticed right away that it had unfollowed the comments.

              I just scrolled down and looked and saw it was for a comment I had already answered (I replied to like 3 comments at once).  So perhaps that's part of the issue. 

              I went through my emails, saw the last notification I had a comment, went there and saw a few comments, replied to them all, then kept checking my emails, saw another notification, clicked it forgetting I had already answered it and noticed it was now unfollowed and then saw I already answered it.

              1. Bendo13 profile image80
                Bendo13posted 7 years agoin reply to this

                Hmm that theory isn't true I guess because I just clicked through again on a different notification (after I had already replied to them all) and it's still following it after I just re-followed it.

                But that post has 222 total comments, 4 of which came through when I was sleeping... so somehow with those 4 new comments added and me clickthing through to check up on them, somewhere it disconnected and unfollowed itself.

    2. Ari Lamstein profile image80
      Ari Lamsteinposted 7 years agoin reply to this

      Hi Bendo13,

      Thank you for reporting this bug.  I have isolated the issue and submited a fix.  It should be released shortly.

      Ari

      1. Bendo13 profile image80
        Bendo13posted 7 years agoin reply to this

        Cool thanks!

      2. Bendo13 profile image80
        Bendo13posted 7 years agoin reply to this

        Did that fix ever go through?  Just noticed it did it again on like 4 hubs... all about 10 days ago.

        1. Terishere profile image61
          Terishereposted 7 years agoin reply to this

          Thanks Bendo, I posted the same topic. I'm not getting notifications either.

        2. Ari Lamstein profile image80
          Ari Lamsteinposted 7 years agoin reply to this

          Hi Bendo,

          Yes, the fix did go thru - though it took quite a bit longer than I expected!  It looks like I my post about a fix was made about 14 days ago, and you noticed problems 4 days after that.  That doesn't surprise me.  I'm not sure how long it took for the fix to go out, but it could have been a full week.  Please let us know if you encounter the same problem going forward.

          I'm going from memory here, but I believe that the actual repro steps were as follows: 
            1.  comment on your own hub.
            2.  edit that comment.
          result: you are no longer following your hub.

          I believe that as soon as the fix was deployed I tested this on my own Hub and verified that it worked.

          1. Bendo13 profile image80
            Bendo13posted 7 years agoin reply to this

            Alright, I'll let you know if I notice it again.

            But yeah, it might have been from editing my comments since I do have to do that sometimes.

 
working

This website uses cookies

As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://hubpages.com/privacy-policy#gdpr

Show Details
Necessary
HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
LoginThis is necessary to sign in to the HubPages Service.
Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
AkismetThis is used to detect comment spam. (Privacy Policy)
HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
Features
Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
MavenThis supports the Maven widget and search functionality. (Privacy Policy)
Marketing
Google AdSenseThis is an ad network. (Privacy Policy)
Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
Index ExchangeThis is an ad network. (Privacy Policy)
SovrnThis is an ad network. (Privacy Policy)
Facebook AdsThis is an ad network. (Privacy Policy)
Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
AppNexusThis is an ad network. (Privacy Policy)
OpenxThis is an ad network. (Privacy Policy)
Rubicon ProjectThis is an ad network. (Privacy Policy)
TripleLiftThis is an ad network. (Privacy Policy)
Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
Statistics
Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)