I'd like to suggest this forum be split, and a new forum be created specifically for "Report a Problem".
The reason? HubPages has no help desk system, so the only way to report a problem is to either email team @ HubPages or post on this forum.
Recently, posting on this forum has stopped working because staff are neglecting it. That's short-sighted, because the result is people have to email instead - and if it's a site-wide glitch, that means many Hubbers sending emails about the same problem, causing needless work for the team.
HubPages' original solution - having a forum where Hubbers could post, have easy problems solved by other Hubbers and difficult ones picked up by a Hub staffer - is a far more efficient system. So it would make a lot of sense for HubPages to monitor it.
If the problem is keeping up with the number of posts, then let's separate "Report a Problem" from "Suggest a New Feature", so the moderator doesn't have to waste his/her time reading through threads that aren't relevant to the job in hand.
by Lionrhod3 years ago
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by John Hollywood16 months ago
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by Jaye Denman3 years ago
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by PrettyPanther7 years ago
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by Rachel Koski4 years ago
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by Carolee Samuda5 years ago
I am really upset over the whole discussion about the Apprenticeship program. Now disgruntled hubbers want to have the badge removed form our profiles.When I became an "elite", when it was known as that, I was...
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