I'd like to suggest this forum be split, and a new forum be created specifically for "Report a Problem".
The reason? HubPages has no help desk system, so the only way to report a problem is to either email team @ HubPages or post on this forum.
Recently, posting on this forum has stopped working because staff are neglecting it. That's short-sighted, because the result is people have to email instead - and if it's a site-wide glitch, that means many Hubbers sending emails about the same problem, causing needless work for the team.
HubPages' original solution - having a forum where Hubbers could post, have easy problems solved by other Hubbers and difficult ones picked up by a Hub staffer - is a far more efficient system. So it would make a lot of sense for HubPages to monitor it.
If the problem is keeping up with the number of posts, then let's separate "Report a Problem" from "Suggest a New Feature", so the moderator doesn't have to waste his/her time reading through threads that aren't relevant to the job in hand.
by Lionrhod 3 years ago
There are a lot of us who haven't been feeling safe on the forums. They've felt stalked, harassed and browbeaten.Sadly, some folks go with the letter of the law, but not the spirit of it in their posts.For an excellent post on why we need Forum Moderators, check out what Makingamark says here...
by John Hollywood 21 months ago
As an out gay man, I'd like to address a topic that I've noticed in recent months that's extremely disturbing. Specifically, I'm talking about forum posts that are nothing more than homophobic sentiments, disguised in the form of a question. I'm not going to link to these posts because I...
by Jaye Denman 4 years ago
For the second time in less than a week, I just spent time opening "questions" that aren't questions, but nonsensical "garbage"--bits of a paragraph copies from somewhere and dumped into HP. In each case, I flagged them for HP, and they will likely disappear soon. But they harm...
by Carolee Samuda 5 years ago
I am really upset over the whole discussion about the Apprenticeship program. Now disgruntled hubbers want to have the badge removed form our profiles.When I became an "elite", when it was known as that, I was treated really badly by some petty hubbers. When I joined the AP program I fell...
by PrettyPanther 7 years ago
I'm asking this question because I am genuinely curious. I have never reported anyone on any forum for personally attacking me, even though it has happened. I never will report a personal attack, unless it rises to the level of something scary, like a threat, as in "when I find out where...
by Tony Lawrence 7 years ago
I think not.The Help Forum, and Official HubPages Announcements should be open to them until they create at least one hub, at which time Extreme Makeover, Report a Problem or Suggest a New Feature and Suggest Report a Problem or Suggest a New Feature might open.After 5, open 30 Hubs in 30...
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