Bought a Brand New smartphone from AT&T 5 weeks ago and it has quit making calls and receiving calls. Now AT&T says I will get it replaced, but...with a Re-Furbished phone!!!
I call this a scam! You sell a product...you are responsible for that product you sell. Lemon law!!!
When you buy NEW, you expect new. Although it quit working this week, I have had issues with it for 2 and a half weeks. And the AT&T store people know this. (Just after the 14 days to return and cancel contract)
I asked up front when I bought this New phone if it was New or refurbished. The sales lady said it was new of course. AT&T only sells new products. Sounds like I got a royal %&^$ to begin with from AT&T!
Anyone know how to force AT&T or any cellular company to honor the original agreement and payment for a New phone? Not junk you can charge full price for and in several weeks force a refurbished on their customers.
This pretty much forces the company to respond. https://www.bbb.org/consumer-complaints … et-started
Doubt that you can force anything not already offered. AT&T most likely has the option to repair or replace the phone, at their discretion and choice. A refurbished phone is pretty much the same as repairing the one you have except you get it right away rather than waiting weeks for repairs.
Write a complaint on Planet Feedback and you will get a response from upper management. It has worked for me with other big companies. So, it is worth a shot.
Me, too. A simple, cheap phone that completely satisfies my needs for a fraction of the cost.
by Peeples3 years ago
Buying a phone off ebay?Good or Bad Idea?We are not a new technology family, but are wanting to make some changes. We use prepaid cell phones. I looked on Ebay and it appears there are many good (atleast it looks like...
by thedeals4real6 years ago
Whats the difference between the two New/Refurbished other than price? Would you feel comfortable buying refurbished hardware if it was refurbished by the factory with a warranty?
by Jason Matthews6 years ago
What are the best places to buy laptop computers?
by jpbolan7 years ago
Is there any guarantee on the refurbished or used laptops?
by Carlos Santo8 years ago
I've been researching and looking into starting a forum but I do not think that i will be very great at doing all the scripts and stuff. So if anyone wants to help me run/manage the forum I will be glad to have you on...
by Paul Deeds6 years ago
We just released a small update to the site. Among a slew of bug fixes and small updates, there are two notable changes.The first is that you can follow the comments on a hub, and receive email notifications when...
Copyright © 2018 HubPages Inc. and respective owners.
Other product and company names shown may be trademarks of their respective owners.
HubPages® is a registered Service Mark of HubPages, Inc.
HubPages and Hubbers (authors) may earn revenue on this page based on affiliate relationships and advertisements with partners including Amazon, Google, and others.