Comcast

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   Jcpuddlesposted 10 years ago

   Anyone else read this yet? Basically it comes down to a guy only getting a refund for b***s*** charges on his bill because he recorded the first phone call. Worth the read:
   http://consumerist.com/2014/08/10/comca … rded-call/

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      paradigmsearchposted 10 years agoin reply to this

      Well, I see that Comcast are as big a bunch of thieves as Time Warner Cable. Won't it be so exciting when they merge...?
      
      I haven't had cable for over a year. And with the internet options available these days, it is happily going to stay that way.

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2. 71

   JG11Bravoposted 10 years ago

   This guy will be recording all future calls with Comcast, thank you very much.

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3. 65

   cfinposted 10 years ago

   Comcast/ charter are horrible. End of story.

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      calculus-geometryposted 10 years agoin reply to this

      Our pet name for it at home is Comcrap.

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      1. 79

         DzyMsLizzyposted 10 years agoin reply to this

         LOL--we call them "Dumbcast"

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4. 71

   JG11Bravoposted 10 years ago

   I just use them for internet, personally.  Sadly, I live in a rural area that leaves me very few options, so I'm stuck with them.

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      cfinposted 10 years agoin reply to this

      The same as myself. Watch as they increase your price and tell you "we didn't increase the price. Instead your promotion has expired". They then give you some nonsense about how as a current customer they value you and they try to spin it that it's out of loyalty that they raised the price.

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      1. 94

         ziyenaposted 10 years agoin reply to this

         All cable companies offer a "new customer" promotional rate ... usually after 12 months the rate goes to a step-promotional where it is between "new" and "full retail" .... this is no secret and I often wonder how people try and justify that they forget these things???  Comcast, Time Warner, Direct TV, Dish ... they all do it.  I'm employed in this industry and know all the ins and outs when it comes to cable, internet and phone  ... you have to play the game, and you have to play it better than them.  Get over it

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5. 60

   paradigmsearchposted 10 years ago

   Check out your phone company's website and see if they have DSL. I understand the rural issue, but maybe you will get lucky.
   
   I'm on my second year of DSL. It has served me well, including the streaming movies I watch all the time.

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   JG11Bravoposted 10 years ago

   In my case, no dice.  I don't have active phone lines in my place, so I'm pretty stuck.

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      paradigmsearchposted 10 years agoin reply to this

      I keep forgetting I'm the only person on the planet that still has a landline.

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         fpherj48posted 10 years agoin reply to this

         Para....Not the ONLY one on the planet.......I will never part with my land line....even when they cut down all lines!  I will keep my phones in every room just to look at them!

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            jansharesposted 10 years agoin reply to this

            That makes three of us old foagies.

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               DzyMsLizzyposted 10 years agoin reply to this

               No--four.  I'll always have a landline as well.
               Oh, wait...crud..our phone service is also with Crumbcast!  Dangit!
               
               (Tried Dish in the past--they were worse!)
               
               We have their 'triple play,' phone, internet and TV...hubby just had to have the fastest internet, and as he is disabled, just had to have cable TV....and the phone company's "U-Verse" is not available in our area... but, at any rate, our phone bill is way less than it was with the phone company.
               
               We also found that by playing the disabled senior citizen card, we can get them to re-instate the lower rate every time they try to jack it up.

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7. 60

   The Examiner-1posted 10 years ago

   JG11Bravo,
   Have you looked at AT&T? I had Comcast Internet, and problems, so I researched and I switched to a non-cable Internet server. I have few problems now.

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8. 71

   JG11Bravoposted 10 years ago

   Sadly, they don't cover way out where I'm at for cable internet.

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      The Examiner-1posted 10 years agoin reply to this

      Perhaps there is another non-cable server.

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