Why android phone restarting

  1. profile image52
    sanjaya455posted 5 years ago

    Why android phone restarting

    my xperia ray is restarting while taking a call one or two times per week
    please give me solution

  2. HealthCanada profile image70
    HealthCanadaposted 5 years ago

    let the battery die, and then charge it from dead each time, by continually keeping it charged it overloads and restarts to prevent system damage.

  3. eric2112 profile image83
    eric2112posted 5 years ago

    It could be a 'runaway app' eating up your system RAM. When you are on the phone, it may just so happen that the phone call eats the last bit of RAM causing the phone to restart.

    BACKUP YOUR PHONE BEFORE TRYING THE FOLLOWING!!! ALL DATA WILL BE WIPED DURING THIS PROCESS INCLUDING CONTACTS!!!

    There is the possibility that the below will not correct your problem.

    Try a factory reset on it and see if that helps the issue. To do this go to 'Settings' then to 'Security' then 'Factory Data Reset'. On devices with Jelly Bean, this is found under 'Settings' then 'Backup & Reset'.

    After doing a Factory Reset, hold of on installing too many non-essential apps and see how the phone behaves. If it's OK, start installing apps slowly until you find one that makes the phone exhibit the rebooting issue.

    Hope this helps!

 
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