RESOLVED: Jumping to the top of the page when I edit.

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   favoredposted 10 years ago

   I know someone had a similar problem, but I cannot find out what they did to correct the problem.  When I use the search feature it comes up blank. If there is a search box for forum questions someone please direct me to it.
   
   This is the problem. Every time I edit or delete something on a hub it jumps back to the top of the page.  How do I stop that?
   
   I'm trying to delete recipe capsules that showed up on a tribute page that has nothing to do with any recipes.  I have no idea how they got there in the first place.  Now it's happening with everything I add or edit.

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      Matthew Meyerposted 10 years agoin reply to this

      You might be able to fix the issues with Internet Explorer by clearing the browser cache and restarting your computer.
      http://hubpages.com/learningcenter/Diag … r-problems
      
      Does the issue persist if you use Firefox or Chrome?
      
      Is it isolated to a particular Hub? A specific type of capsule? One capsule?

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         favoredposted 10 years agoin reply to this

         Matthew I haven't checked if it's doing it in another hub because as soon as I open it the grace period ends.  I didn't want to shut down the computer because I'm in the middle of editing and was afraid of what would happen since I'm not done.  Is it OK to do that?  If so I'll try restarting and checking through Chrome.
          
         It jumps when I delete or move a capsule.  Amazon capsules I'm deleting and trying to move some. The recipe capsules are a mystery to me.  It's taking a long time to edit with this happening.

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            Matthew Meyerposted 10 years agoin reply to this

            Save your changes, but don't publish it yet.
            Restart your computer.
            Then install and try Firefox or Chrome.

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               favoredposted 10 years agoin reply to this

               Ok, I just tried to edit and now it won't even let me do anything.  Going to shut down and try all over. Thanks Matthew.

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                  The Examiner-1posted 10 years agoin reply to this

                  I do not know which one that you will need but I use Chrome with no problems. What computer and server do you have?

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                     favoredposted 10 years agoin reply to this

                     Internet Explorer.  I did switch to Chrome but it's still loading very slow.  At least it's not jumping.  It's taken me all day to fix one article where it should have taken only 20-30 minutes.

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                        The Examiner-1posted 10 years agoin reply to this

                        The slowness may be because of your server. Who are you paying?

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            2. 52

               favoredposted 10 years agoin reply to this

               Matthew I did what you said and am using Chrome, but it's still loading very slow when I make any changes. It's not jumping though.
               
               I have to have the Squidoo site opened in Internet Explorer and the Hub site in Chrome.  I didn't know HP didn't support IE.  If I clear the cache I can't get to my files.  My husband tried, so I guess I have to do both.  Not used to it and I keep closing the site LOL. I think I did it three times in five minutes.  Appreciate your help.

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      kenneth averyposted 10 years agoin reply to this

      Matt,
      Are you and the hubbers on this forum familiar with the trouble Yahoo Mail is having downloading mail? Well, Matt, thank God, that your advice to stop the "jumping" from place to place, was right and also it helped me with my Yahoo Mail.
      I got a new account and today, I got one of  those errors, so I signed out, dumped all of the temp files, cleaned the cache, restarted my laptop and the comment I was reading, came back.

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         Matthew Meyerposted 10 years agoin reply to this

         Great. Make sure to use that same process the first each time you run into any issues with a website or your browser.

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            kenneth averyposted 10 years agoin reply to this

            Matt,
            Sure will. Have a peaceful night at "Hub-Ville."

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