If you clicked on a fake browser that brought in the viruses , how hard was reco

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   brakel2posted 10 years ago

   If you clicked on a fake browser that brought in the viruses , how hard was recovery?
   
   Two people in my family encountered this rampant virus or malware.

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2. 84

   tehgybposted 10 years ago

   This situation could spur any of a variety of viruses. The best thing to do is take your computer to a qualified professional for them to fight the virus. Outside of just scanning with anti-virus programs, which in many cases won't fully get rid of the nasty viruses that are out there, fighting a virus yourself could possibly cause much more damage to your system than is already done.
   
   Good luck.

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3. 0

   sheilamyersposted 10 years ago

   Twice in the past I had a bad virus on my computer and a complete system restore (resetting it the original settings) got rid of them. Unfortunately, if you don't make sure you save all your important documents, you won't have them because a complete restore wipes out everything. The third time I got a virus, nothing helped for long. My brother told me part of the virus code got attaches to a system file not deleted during the restore and managed to restart the virus a few weeks later. My solution that time was to get a new computer because the one I had was so old a lot of things didn't work on it anyway. If you can't afford to do that, take the hard drive to a computer expert and they can find and remove all the virus code.

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4. 91

   JayeWisdomposted 10 years ago

   This situation requires a good professional computer technician who specializes in completely eradicating the problems caused by the malware and ensuring your hard drive and data are unscathed. This process may even require uninstalling software, reinstalling uninfected software and recovery of data.
   
   Unfortunately (unless you have a good friend who qualifies to do the work), this will cost you. But often this situation can completely freeze your computer as the malware attempts to do its worst, effectively locking you out from use, so you have no choice.
   
   And ALWAYS back up your important files on an external drive, just in case.

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      brakel2posted 10 years agoin reply to this

      Great replies. One caught Trojan turned out to be Banker which tries to get into your online banking area. We all need to be so diligent and smarter than these rogues. I have never seen such manipulation.

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5. 79

   M. T. Dremerposted 10 years ago

   The best solution would probably be to boot the computer in safe mode and then use the system restore tool to return the settings to a date prior to the virus download. Then, after that is complete, download an anti-malware program like Microsoft Security Essentials or AVG.

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   TJSMITHposted 10 years ago

   Trusteer Rapport is another malware detection site to use.  You could have other programs like GHOST that restores your computer back to another day when your computer was virus free.

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