Back when I first bought my first computer I had to go for the price of the computer over quality. I began with the Acer 200 mhz back in the day when it was the "Hot" item.
Later on I went to Gateway Laptop and the quality of the computer was good, but the service department sucked as I never could understand the language of the person on the phone and their financial department was a total joke.
Next I went to Hewlett Packard....biggest mistake I ever made. That totally loaded computer system spent more time with the service department than it did with me. And the time spent with a lawyer to even get HP to consider the warranty and in the end...I never got satisfaction.
I finally broke down and saved money and used a Tax refund to buy a Dell Computer and liked the part of having some say in what you got with the system.
The Dell customer service people are wayyyyyy better than any other I have ever dealt with. The only problems are.....
1) Every 6 months I need parts replaced by the warranty.
2 hard drives, 2 LCD screens, 2 keypads in 2 years. Now I don't see that as a quality product.
And NOW...My screen is out again!!!!! After 8 hours, I finally got My old antique ACER Monitor to work for the screen for this expensive Dell computer that always is breaking down.
2) McAfee...I have never had a problem with McAfee until I had a Dell computer. I have to every 3 months delete McAfee and re-install it for it to work. This after purchasing a 3 year subscription.
McAFee does the download all the time and it gets to 90% and starts over!!!!!!!! Waste of time and slows computer down to almost unusable.
3) The jumping "cursor all over the computer screen" issue.
The only way to stop this...(other than manually shutting down computer by shutting power off) is to hit the computer over the hard drive.
The cursor jumping issue is obviously a Hard Drive issue and Dell says it is Windows. Well, I know for a fact that after I hit the computer OVER the hard Drive it stops for at least an hour or two. Starts up again, hit it...stops again.
Review of Dell Computers.....they are as cheap in quality as the other cheap models out there. I do not recommend Dell Computer for quality and they are way over-priced.
OK, I have my Rant out of the way. Dell was suppose to be the "elite" of computers, but...they are not!
by Michael Willis 8 years ago
OK, I have written about my computer issue with Dell for the past 2 weeks.New Hard drive, New OP system, New memory upgrade, new Motherboard on Friday......and a few hours ago...A TOTAL CRASH!!! Now they say my NEW hard drive has crashed!!!!!!Even would not boot up!Called Tech and I let them have...
by Luckydice767 8 years ago
In my lifetime I have owned computers from almost every single computer company. Dell, IBM, Apple, Lenovo, and yes, even a Gateway computer. But after trying all of them, I would have to say that my favorite computer manufacturer of all is Apple. They make the most innovative and user friendly...
by Elizabeth Parker 5 years ago
What computer brand is your favorite (for home computers)?For the price range of under $1000, what computer brand (w/ MS Windows) is your favorite? Any particular reason why?
by Michael Willis 8 years ago
11 days...2 new keyboards, new hard drive (2nd in a year), LCD replaced last year, Vista crashed and new hard drive came with Vista and using new Vista until full install of Win 7 arrives.....tonight...part of keyboard stops working again!!!!!Spent last 3 hours on phone with Dell (India again)...
by David 470 8 years ago
Whats your ideal computer brand?
by Jacqueline Williamson BBA MPA MS 3 years ago
My first computer was a "built to specs" SX 486x with 160 MB hard drive and 4 MB RAM. It had a pair of cute little speakers and it ran Windows 3.1. When Windows 95 came out that same year; I was elated!Now times have changed and so have computers. Those of us who have witnessed this...
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