I just bought a Western Digital Elements 2TB external hard drive and I tried to hook it up to my laptop (which has Windows XP). I got the little yellow popup in the bottom of the screen indicating there was new hardware and then it seemed to do the quick install, which was basically what I get when plugging in a USB thumb drive, but then when I went to My Computer the drive wasn't listed there. I tried restarting, but still nothing. I tried different USB slots on my computer, and still nothing. Each one of these slots has been tested with other USB devices and does work.
I've found a lot of people complaining about setting up these supposed "plug and play" Western Digital external hard drives, but so far none of the solutions have worked for me. One thing I haven't tried is using a different USB cable, as some people have said Western Digital ships some very poor USB cables with their hard drives.
Formatting the drive isn't possible because I can't even get the computer to recognize that there's a drive there.
Does anyone else have any other suggestions?
Please go to control panel, administrative tools, computer management....
And then go to Disk Management....You can find your hard drives which are mounted on the computer, even your flash disk. Sometimes you can not see the C or D drive but It is there on disk management. All you have to do is mount again your hardrive by assigning new drive letter
The problem is fixed, but I'm still going to rant against Western Digital:
I seem to have fixed the problem by using a USB extension cable and plugging the USB cable from the hard drive into that and then plugging the extension cable into my computer. This seems to be a common culprit with WD external drives, which makes me wonder if it's really worth it for them to be so cheap with their USB cables. How much can they possibly save by using a poorly-constructed cable that doesn't form a snug connection?
From my experience buying bulk cables like this at work, I would guess they're saving $.10 to $.20 per cable at the most. How much is the bad PR costing them? People get a new hard drive and they can't get it to work and they write bad reviews online. More and more consumers are basing their purchases off online reviews, so this probably has a real impact on sales. It just doesn't make sense to me why they would think they can come out ahead by including a cheap cable that will cause their entire product to get a poor review. It would be like putting brakes from a Yugo on a new Ferrari. They're spending all sorts of money to cram more storage space into a hard drive and make them smaller and smaller, yet they want me to connect it to my computer using the cheapest possible version of the least technologically-advanced part of the product. What does it say about how little they care about quality when the one fault that prevents their product from working properly was fixed by a cable that came with a computer I purchased 14 years ago?
If its any consolation, I've also got a WD external drive that is the same. My computer will recognise it each time I load it....eventually! Seem to spend ages taking wires out and back in again before it does though.
by Michael Willis 9 years ago
OK, I have written about my computer issue with Dell for the past 2 weeks.New Hard drive, New OP system, New memory upgrade, new Motherboard on Friday......and a few hours ago...A TOTAL CRASH!!! Now they say my NEW hard drive has crashed!!!!!!Even would not boot up!Called Tech and I let them have...
by Renee S 8 years ago
My dinosaur computer is slow and my sister was telling me I should get an external hard drive. Can someone tell me if they think this would help and about how much it costs. Do you think it's worth it or should one just get another computer?
by Michael Willis 9 years ago
I thought I was buying the whole Windows 7 from Dell when I wanted to upgrade from Vista. I now find out that this is just an "Upgrade" which means that Vista is still on my hard drive, just with Windows 7 running. I have to keep Vista for 7 to work. Dell tells me that Vista is still...
by Tony 7 years ago
Have had a bad few days - the hard drive on my laptop crashed and I could not boot up - took out the hard drive and "read" it on another laptop; the main partition with the system and most of my files is corrupted and unreadable! Maybe old age, as laptop now 4-5 years old and very well...
by futurenetads 9 years ago
by Mark Shulkosky 7 years ago
How do you destroy a hard drive from an old computer?How do you destroy a hard drive from an old computer so that no one can ever retrieve information from it?
Copyright © 2019 HubPages Inc. and respective owners. Other product and company names shown may be trademarks of their respective owners. HubPages® is a registered Service Mark of HubPages, Inc. HubPages and Hubbers (authors) may earn revenue on this page based on affiliate relationships and advertisements with partners including Amazon, Google, and others.
HubPages Inc, a part of Maven Inc.
|HubPages Device ID||This is used to identify particular browsers or devices when the access the service, and is used for security reasons.|
|Login||This is necessary to sign in to the HubPages Service.|
|HubPages Traffic Pixel||This is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.|
|Remarketing Pixels||We may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.|
|Conversion Tracking Pixels||We may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.|