"Broken Link" Not Actually Broken. Now What? I keep getting the alert, but the

1. 69

   Huntgoddessposted 12 years ago

   "Broken Link" Not Actually Broken. Now What?
   
   I keep getting the alert, but the link works fine.
   
   One of my links in one of my Hubs is being flagged with the dreaded, fearful black triangle containing the even more degrading white exclamation point, but, the link is not broken, and the "Test Link" exam always turns out to say, "Link is OK". Also, I tested it myself, several times, not only by copy and paste, but also by retyping manually.
   
   I know how to fix a broken link. I've done it many times before. I also know how to delete it when it really is broken.
   
   

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2. 60

   cascolyposted 12 years ago

   first, 1 broken link isnt worth spending a lot of time on - users wont even notice unless they try to click on it; you hub is not going to be removed
   
   if, after testing, it seems to be ok, just email support and they can check further
   
   ---------------------
   one possibility is that the link is indeed broken, but your computer is pulling up an older copy of the page from its cache; so try to access the link from another computer

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   1. 69

      Huntgoddessposted 12 years agoin reply to this

      Thanks for the reply, cascoly.  And the encouragement.
      
      Yes, I was also thinking of that also, but I'm on a library public-access computer.

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3. 62

   Greg Cremiaposted 12 years ago

   Have you tried deleting the link, saving the hub and the add the link back?

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   1. 69

      Huntgoddessposted 12 years agoin reply to this

      Hey --- very nice idea, kiddo.
      
      I'm going to try that right now.
      
      Thanks.

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   2. 92

      Jackie Lynnleyposted 12 years agoin reply to this

      I am having the same problem and I tried that and it is still saying broken.

      report
4. 84

   kathleenkatposted 12 years ago

   I just figured out how to fix this;
   
   Go into your account stats, then on the left select "Broken Links." Hit "retest link" and it should go away, if the link is good.
   
   Chances are, the site you linked to was down when HP checked.

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   1. 0

      redwhiskeypeteposted 12 years agoin reply to this

      Kathleenkat, you fixed my broken link

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   2. 84

      kathleenkatposted 12 years agoin reply to this

      You're welcome

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   3. 86

      Greensleeves Hubsposted 12 years agoin reply to this

      kathleenkat - thanks. I was just going to post a question about this having got 3 'broken links' which seemed to still work fine. But then I saw this page. Following your advice, all my links were retested as 'good' and the black triangles are gone.

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   4. 84

      kathleenkatposted 12 years agoin reply to this

      Glad I can help

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   5. 68

      RonElFranposted 12 years agoin reply to this

      I had the same problem and tried the retest. The link still shows broken, even though it's not. But there is an "ignore" button, which I used. No more broken link notice!

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