Can't post comment on own hub

1. 97

   theraggededgeposted 6 years ago

   Every time I try to post a comment, the page flips up to the top and, when I scroll back down, the comment is still there, unposted. I've cleaned my cache, tried a different browser but no luck.

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   1. 90

      Will Apseposted 6 years agoin reply to this

      My pages all turn against me, eventually. We give them life. They spurn us.

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      1. 97

         theraggededgeposted 6 years agoin reply to this

         Just like my kids

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   2. 86

      Terrielynn1posted 6 years agoin reply to this

      Mine does this now if I have grammarly turned on. IT comes up now that it's not compatible with hubpages and could cause problems. If i go to comments in my settings than it works.

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      1. STAFF

         Matt Wellsposted 6 years agoin reply to this

         Thanks Terrielynn1, It sounds like Grammarly may be the culprit. I suggest uninstalling Grammarly while we investigate this issue.

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      2. 97

         theraggededgeposted 6 years agoin reply to this

         Maybe. I have Grammarly on Firefox but not on Opera.  It was exactly the same in both browsers.

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         1. STAFF

            Matt Wellsposted 6 years agoin reply to this

            We've discovered ad blocking software may be causing commenting issues. We suggest removing any ad blocking extensions that may be installed on your browser.

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            1. 97

               theraggededgeposted 6 years agoin reply to this

               Okay, I'll remember that. Thanks, Matt.

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   3. 0

      lori811posted 6 years agoin reply to this

      Hi theraggededge - Did you clear your browser history? I do it at the end of each day and use the "from the beginning of time" - Not sure this is the answer but if push comes to shove - go to HELP (top right of your page) - HubPage Contact Us and click on Other - explain your issue. I do it quite often and they are pretty prompt in responding. Good luck and good news.

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         lori811posted 6 years agoin reply to this

         PS:  (415) 234-1396 (technical support is only provided by email) Give it a shot, you have nothing to lose.

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         1. 97

            theraggededgeposted 6 years agoin reply to this

            I'm in the UK
            
            It's not a huge problem, it was just one comment. I can usually reply to them fine via the tab. But a lady had left a garbled comment that I couldn't approve, but wanted to respond to anyway, because she wanted advice.

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      2. 97

         theraggededgeposted 6 years agoin reply to this

         Yes, Lori I did. I use CCleaner. And browser cache is emptied when I close it/them.
         
         xxx

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      kenneth averyposted 6 years agoin reply to this

      raggedege, I am plagued (sometimes) with this one problem. I Refresh the page and if that does not work, Reboot.

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2. 94

   Beth Eaglescliffeposted 6 years ago

   The same thing happened to me yesterday. Must be a glitch.
   
   I managed to solve the problem by going to my Statistics page, then selecting Comments from the top menu. HTH.

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   1. 97

      theraggededgeposted 6 years agoin reply to this

      Ta xx
      
      It kind of does, although you need to be replying to a comment. I wanted to add a comment of my own. I got round it by doing what you said and scrolling to the last comment on the hub and replying to that.  Hope HP sorts the glitch soon.

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3. 93

   SmartAndFunposted 6 years ago

   I was trying to post a comment to someone else's hub yesterday, and the page just kept flipping up to the top. I tried closing out the page and signing in again, but nothing worked. I also tried clicking on "more" at the top of the page, and no choices would show.
   
   Yesterday I also tried to use HP's search function, and no matter what I typed in, the results were blank.

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4. 93

   SmartAndFunposted 6 years ago

   I don't have Grammarly.
   
   However, commenting and the HP search function are both working for me today.

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5. 85

   NessMovieReviewsposted 6 years ago

   Me too, i do the same thung kenneth

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   1. 80

      kenneth averyposted 6 years agoin reply to this

      NessMovieReviews,
      Thank you for the support. I find that sometimes the most-simple of
      solutions carries the lesser of confusion.

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6. 97

   theraggededgeposted 6 years ago

   The issue was caused by ad blocking in my browser - it's built in to Opera, so now all I have to do is switch it off, do whatever I need to do and turn it on again

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