What would make YOU stop doing business with a company?
We are customers and we know exactly what we want. Because customers are always right [well most of the time], what could a company possibly do that would make you not want to continue being a customer?
They could do many things such as not provide up-to-date quality, not provide excellent customer support, provide lazy service, etc.
For me it's all about honesty. The minute I feel lied to or mislead then I will move on. People in general pay for an experience, so it's not always the price that keeps a customer. It has to be about the experience and how satisfied you as a consumer feel.
I agree. For me, it all boils down to honesty and respect. If I feel like as if I'm being scammed or talked down to, I would cut my losses and find some other company to work with.
Being treated rudely or being treated in a condescending attitude. I like to be treated as if they want my business, and I try to return positive kind feelings in dealing with them as well.
integrity is crucial in doing business with someone else. If they don't put integrity in their work--i.e. poor customer service, hostile work environment, mediocre product quality, then it is not worth my time and effort to do business with them.
one thing is that if a company takes advantage of a disaster by raising prices because people are in need i will never support them again and i will make sure others no about what they have done.
The number 1 thing that could and has stopped me from doing business with a company is poor customer service. I can't stand when employees are rude when providing a service that I am paying for. Once I detect even a "smidgen" of rudeness I automatically move on. The way I see, we [customers] have alot of choices and we should not accept anything less than perfection when we are spending our OWN money.
POOR CUSTOMER SERVICE.....THERE IS NOTHING MORE IRRITATING THAN RUDE, NON-RESPONSIVE, CHEWING GUM, ROLLING THEIR EYES CUSTOMER SERVICE AGENTS.
by Simone Haruko Smith 5 years ago
What are your tips on providing great customer service and satisfaction? (Weekly Topic Inspiration)Like it or not, all of us both give and receive customer service. What is it that differentiates fantastic customer service from mediocre customer service? What mistakes have you seen or made? How can...
by Susan Zutautas 5 years ago
Do you find that customer service has diminished drastically in the past ten years?
by JP Carlos 4 years ago
Many sales professionals especially the old schools ones often tell me that the customers are always right. Because of this, many of them simply bow down to what the customers want even if the request is illogical or even outside the company's policies.Customer service is not about spoiling...
by brittvan22 5 years ago
Is Good Customer Service Realistic?Is it ok to be disrespected as a valued customer?
by Lori J Latimer 6 years ago
Do you think a business has an obligation to provide excellent customer service?When it comes to customer service; either as the customer, or the business representative, is there an unstated expectation of treatment or not?
by bcook 18 months ago
I have a trial session to be a waitress on Friday. I have never waitressed before. I need all adviceAny information from what to do with tips to offering advice on what the customer should order.. any cheat sheet would be great.
Copyright © 2019 HubPages Inc. and respective owners. Other product and company names shown may be trademarks of their respective owners. HubPages® is a registered Service Mark of HubPages, Inc. HubPages and Hubbers (authors) may earn revenue on this page based on affiliate relationships and advertisements with partners including Amazon, Google, and others.
|HubPages Device ID||This is used to identify particular browsers or devices when the access the service, and is used for security reasons.|
|Login||This is necessary to sign in to the HubPages Service.|
|HubPages Traffic Pixel||This is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.|
|Remarketing Pixels||We may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.|
|Conversion Tracking Pixels||We may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.|