How to be a good customer service?

  1. Dovay Lee profile image39
    Dovay Leeposted 7 years ago

    How to be a good customer service?

    I am an online customer service, sometimes I find it is very difficult to be an excellent customer service, any suggestions?

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  2. jpcmc profile image90
    jpcmcposted 7 years ago

    Just think about how you want to be treated. 
    Know the products or services you are offering by heart. 
    Read about customer service and apply what you learn.

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  3. Dovay Lee profile image39
    Dovay Leeposted 7 years ago

    Thanks for  your answer, Jpcmc. What you said sounds reasonable. I am really appreciated for your suggestions and I will try my best to improve myself.

    replyreport
 
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