How to be a good customer service?
I am an online customer service, sometimes I find it is very difficult to be an excellent customer service, any suggestions?
Just think about how you want to be treated.
Know the products or services you are offering by heart.
Read about customer service and apply what you learn.
Thanks for your answer, Jpcmc. What you said sounds reasonable. I am really appreciated for your suggestions and I will try my best to improve myself.
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