How to be a good customer service?

  1. Dovay Lee profile image36
    Dovay Leeposted 7 years ago

    How to be a good customer service?

    I am an online customer service, sometimes I find it is very difficult to be an excellent customer service, any suggestions?

  2. jpcmc profile image88
    jpcmcposted 7 years ago

    Just think about how you want to be treated. 
    Know the products or services you are offering by heart. 
    Read about customer service and apply what you learn.

  3. Dovay Lee profile image36
    Dovay Leeposted 7 years ago

    Thanks for  your answer, Jpcmc. What you said sounds reasonable. I am really appreciated for your suggestions and I will try my best to improve myself.

 
working