What is your best and worse experience with Customer Service on line or in person?
Worst - we were building a house and it was all new to us and when we wanted them to set the meter for electricity, the gal got very snotty with me and I told her. Frankly your sarcasm is not helping. She apologized but I really felt like a fool because I was so green with regard to the procedures for building etc.
Best - bought a laptop from HSN and did not receive the free software. I called HSN, they said call Gateway. I called Gateway, they said call HSN. This went back and forth for days, and I emailed, called complained etc.
I finally got a call from someone at Gateway who was so kind and apologetic, she told me she would take care of it immediately and she did. I got the software within a few days.
by mayhmong4 years ago
The Best and Worst Customer Service experience you ever had!
by JP Carlos3 years ago
Many sales professionals especially the old schools ones often tell me that the customers are always right. Because of this, many of them simply bow down to what the customers want even if the request is illogical...
by Simone Haruko Smith4 years ago
What are your tips on providing great customer service and satisfaction? (Weekly Topic Inspiration)Like it or not, all of us both give and receive customer service. What is it that differentiates fantastic customer...
by Unique Hiram5 years ago
What has been your worst customer service experience? In what industry?
by Susan Zutautas4 years ago
Do you find that customer service has diminished drastically in the past ten years?
by Jennifer Arnett3 years ago
Which airline has the best customer service?
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