Cannot "Approve" comments

  1. Ann M Reid profile image80
    Ann M Reidposted 5 years ago

    I have a perfectly good comment I want to approve and for the last 3 days I have been unable to do it. If I go to "My Account" and click the "comments" link to the left the comment appears, I select "approve" and nothing happens.

    If I try to approve the comment from the link on the hub page, it just brings me up to the top of the page.

    My "Notifications" have been "loading" for three days now as well...

    Clearly there is some technical glitch here... Please fix!

    1. Matthew Meyer profile image75
      Matthew Meyerposted 5 years agoin reply to this

      Hi Ann,

      Sorry to hear about the problem you are experiencing approving comments for your Hubs.

      I just logged in as you and was able to successfully approve a comment using OS X 10.7.4 and Firefox 13.

      Have you cleared your browser cache, per the information provided in the FAQ sticky thread for this forum?

      Here is a link to the FAQ:

      Here are steps to clear Firefox's cache in our general site FAQ:

      If clearing your browser cache and restarting Firefox still do not resolve the problem, please let us know and we can help determine what might be causing the issue so we can get it to our engineering team to be addressed.