FIXED: Embedded YouTube videos not visible

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  1. Lauryallan profile image77
    Lauryallanposted 6 years ago

    I just went to edit one of my hubs and noticed that none of my embedded youtube videos are showing up. The capsule is clearly there as they still have the titles I have given them, but instead of a video there's just huge white space where the videos should be...
    Is anyone else experiencing this?

    1. WryLilt profile image89
      WryLiltposted 6 years agoin reply to this

      Is it just one or two videos? It's possible the video creator has disabled video embedding?

      1. Lauryallan profile image77
        Lauryallanposted 6 years agoin reply to this

        It's across my whole account as far as I can tell. Normally if it's a disabled video embedding it gives me a black triangle with an exclamation mark in the centre. I have no warnings, I simply have no videos.

        1. Matthew Meyer profile image71
          Matthew Meyerposted 6 years agoin reply to this

          @Lauryallan

          I'm not aware of any site-wide isues related to embedded video.

          Can you provide a URL for a problematic Hub?

          Does the issues persist in another web browser?

          1. Lauryallan profile image77
            Lauryallanposted 6 years agoin reply to this

            I just checked and it happens on both firefox and chrome and it's any hub I look at while signed into HP.
            I just tested it and it's fine if I sing out of HP. I don't understand why that would be.
            http://lauryallan.hubpages.com/hub/star … how-review - here's a hub it's happening with. The big white space at the bottom is where the video is supposed to be.
            http://juliedeneen.hubpages.com/hub/Pia … -Beginners - Just checked the hub of the day and I can't see these videos either....

            1. Matthew Meyer profile image71
              Matthew Meyerposted 6 years agoin reply to this

              I just tested those Hubs and video in Firefox 14 and Chrome 21 both in Windows 7.

              I was able to play the videos both signed in and not.

              Can you play the same videos on YouTube's site (non-embeded)?

  2. Kangaroo_Jase profile image80
    Kangaroo_Jaseposted 6 years ago

    Here are a couple of suggestions to that may help remedy your issues using a Windows based PC.

    Clear your browser cache and ensure your using the latest versions.

    Try the suggestions on this YouTube videos won't play? help section link

    1. Matthew Meyer profile image71
      Matthew Meyerposted 6 years agoin reply to this

      Thanks for the very helpful link!

      1. Kangaroo_Jase profile image80
        Kangaroo_Jaseposted 6 years agoin reply to this

        My pleasure Matthew. Took a little while to track down a potential solution!

  3. Lauryallan profile image77
    Lauryallanposted 6 years ago

    Ok I will try this Matthew. Thanks for both your help.

  4. kellyteam profile image62
    kellyteamposted 6 years ago

    I just found the video in my hub is missing as well. I will try the link suggested. Thanks.

    1. Matthew Meyer profile image71
      Matthew Meyerposted 6 years agoin reply to this

      @kellyteam
      Are you now able to play YouTube videos embedded in Hubs?

      1. Matthew Meyer profile image71
        Matthew Meyerposted 6 years agoin reply to this

        This has been sent to our moderation team to be addressed.

        Is anyone still having the problem?
        I just tried to reproduce the issue in Windows 7 using Chrome 21 and embedded videos are showing up and playable.

  5. Lauryallan profile image77
    Lauryallanposted 6 years ago

    I am no longer having this issue. It has been resolved for me. Thank you.

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