I may be the only hubber with this problem, because I haven't noticed anyone else complain about it, and it has been going on for some time now.
When I click on 'stats' on any of my hubs, the page jumps, but the 'stats' tab does not open. It only sometimes works after refreshing the page numerous times. The problem seems to be getting worse, and it is very, very annoying.
Sorry to hear you're experiencing trouble viewing your stats. Have you tried accessing them from a different browser? What browser are you currently using? In general, our site works best with Firefox:
I'd recommend updating your browser to the latest version and clearing its cache:
Clearing cache instructions for Firefox:
Clearing the cache for other browsers:
If upgrading the browsers and clearing the cache still doesn't resolve the problem, then we want to be able to reproduce the error or issues so we can document it and send it to our engineering team to be addressed. I couldn't reproduce it using Firefox, so let me know what browser you're using (if not Firefox) and I can see if I can reproduce it.
I'm afraid there is still no improvement. I am also experiencing difficulty moderating comments - the page just shoots back to the top when I try to deny or approve. I assume this problem is unique to me.
I have the same problem, both on stats and login. I simply delete the link on top until .com and refresh the page. Sometimes it works, else I logout and login again. I think it is a browser problem ... Do you use Firefox? I do, now I will try to use Internet Explorer and SE360 or else I will have to install a new web-browser. Often website are wrote specifically for some web-browsers only, so the coder must add tiny pieces for any browser and version... It is a not easy work.
Slow internet connections cause that issue too. I have that on some days.
I have a broadband connection. Can that be too slow?
I do too. There are a few days when it';s a bit slower than usual. But you have it constantly. Not really sure what the issue is. Try another computer or a phone?
Because the page shot to the bottom as I was about to click the 'stats' tab after refreshing the page for the umpteenth time, I have now accidentally clicked one of my own ads.
In case anyone is interested or experiences the same problem, I've noticed an improvement since disabling ads in my browser settings--the page no longer darts back to the top, and I can moderate comments and view my stats after just two or three attempts rather than 30 to 50.
I disabled ads, by the way, because of the sound ads that keep showing up on HubPages.
by Liz Elias 6 years ago
So, there's this 'sort of new' utility labeled "graph" at the top of the 'my account' page where all our hubs are listed.I tried it out the first time I saw it, and it was rather interesting. However, that is the only time it ever worked. Now, it does not load, and just sits...
by zeke2100 4 years ago
When I start a new hub in Google Chrome, it takes me to the page where I can add 'capsules' and then when I attempt to edit my text capsule, it shows me the bottom 80% of the capsule. Okay, so I start typing, and I can see the text but not the top part. I can't save it and can't exit out of it.I...
by Peggy Woods 8 years ago
For the last several days I am having a problem inserting photos into my latest hub. These are not large files. It shows the photo as uploaded although the arrows keep turning as if it is still loading. When I save it...there is nothing there. Am actually holding off...
by Shinkicker 4 years ago
Has anyone else had this problem.I can open a Hub with Edit button with no problems but then I can't edit the capsules, when I click on the button nothing happens.The when I click the 'done editing' button , also nothing happens and I need to close the page.Any advice?
by Whitney 9 years ago
I'm still having problems saving text capsules that have links in them.I've been having the problem for months now. Every now and then I can't save text capsules that have contextual links within the capsule. I'm using Firefox and I've tried Safari today. I can only get it to work most of the time...
by Peg Cole 6 years ago
Today I tried to revise my photos by removing those that I no longer want to be published or just to get rid of duplicates. As I scroll down in my photo collection and mark those for deletion the screen keeps popping up to the very top row of photos again.I tried reversing the order from latest to...
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