FIXED: Stats page is stuck

1. 75

   TIMETRAVELER2posted 12 years ago

   My stats haven't updated for 18 hours.  Anybody else having this problem?

   report
   1. 69

      Matthew Meyerposted 12 years agoin reply to this

      We should now be caught back up and stats should be current.
      Thanks for everyone's patience.

      report
      1. 74

         SidKempposted 12 years agoin reply to this

         Thanks, Matthew! Good job!

         report
      2. 75

         TIMETRAVELER2posted 12 years agoin reply to this

         Thanks so much.  It's always worrisome when you can't get a handle on where you stand with your views, but I know that managing the technology for such a sophisticated site is complicated.  Appreciate the quick response!

         report
      3. 84

         jansharesposted 12 years agoin reply to this

         Hello Matthew,
         Regarding stat updates, are things back to normal since you last posted 24 hours ago? Or is it an on-going problem that come and goes? From reading the forums/questions, seems to be several glitches all occurring simultaneously. Thanks in advance for the update. I know you are all working very hard.

         report
2. 83

   SimeyCposted 12 years ago

   Yep, stats are stuck for me!I'm hoping that Google are having mega problems and the 67% drop in traffic I had yesterday is purely fictional - although I highly doubt it, one can hope.

   report
   1. 74

      wildernessposted 12 years agoin reply to this

      Don't know, Simey - my adsense was stuck for a while yesterday, but has popped back up to something reasonable (for yesterday's views) by now.

      report
      1. 83

         SimeyCposted 12 years agoin reply to this

         Nah - sadly I know it's not a problem with Google - December 10, 2012 9PM ET my analytics show a drastic drop in traffic - looking at my benchmark hub it has dropped to the second page in Google - so some algorithm was changed or backed out - it normally takes about 5 or 6 days for this benchmark hub to get back to page 1 - so hopefully I'll recover a little. I'm still getting good traffic - but was getting GREAT traffic - couldn't have happened at a worse time. My Christmas and End of World hubs were doing amazing - with the broken HP stats I can't really tell if they still are or not.....
         
         
         ....on the plus side, I did sell a Adult Cockroach Costume yesterday - now that should be a fun end of world party!!!

         report
         1. 93

            Jeannieinabottleposted 12 years agoin reply to this

            I am with you, SimeyC.  I've seen a DRASTIC drop in traffic according to my HubPages stats and Google analytics.  I am thinking there must have been a change with Google again.  That stinks since my holiday hubs were doing so well.

            report
3. 60

   FatFreddysCatposted 12 years ago

   18 hours and counting!!

   report
4. 68

   MakinBaconposted 12 years ago

   My stats haven't updated for about 18 hours either.

   report
5. 90

   moonlakeposted 12 years ago

   Views on my hubs have also dropped. I had a haiku go into the invisible Zzzs so I worked on it and added more to it. It came out of pending and went right back into Zzzs even though it had views. So I just took it off. Looks like most of the haikus will have to be deleted.
   I also had a hub on cooking corn go into Zzz. I don't know how to fix them because they are seasonal. This hub usually gets good views in the summer months. It's pending now.
   My stats are also stuck.

   report
6. 90

   Novel Treasureposted 12 years ago

   Same here, stats have shown the exact same number in total and for each hub for 24 hours now.

   report
7. 67

   PaulGoodman67posted 12 years ago

   My HP stats are currently stuck like with other hubbers. 
   
   My Google stats also stopped for a time this morning, and there was a message from Google, but now that seems to be sorted. 
   
   Just waiting for the HP stats now to update...

   report
8. 74

   SidKempposted 12 years ago

   12:30pm Eastern US time, my HubPages stats have not updated for well over 12 hours - no increase in total page views is the obvious way to tell.
   
   I'd love to know if this is a known issue for HP staff - I suspect they're on it.

   report
9. 85

   Simone Smithposted 12 years ago

   Sorry for the inconvenience everyone! We're aware of the problem and are looking into it.

   report
   1. 74

      SidKempposted 12 years agoin reply to this

      Thanks, Simone. My stats updated within the last hour or two.
      
      Hey, everyone, chill. Stats generally update hourly, but let's not get all antsy unless it hits 6 hours or more. I'm taking the energy I'm saving on worry to write more hubs!

      report
10. 66

    writingloverposted 12 years ago

    Same here! I had asked about that! Glad to know that the staff is on it!

    report
    1. 75

       TIMETRAVELER2posted 12 years agoin reply to this

       I just looked again and it's been 24 hours now.  This has happened before and they always get it fixed, so guess we'll all just have to sweat it out!

       report
       1. 59

          Car CharityDonateposted 12 years agoin reply to this

          Phew! I thought no one was reading my Hubs!

          report
          1. 59

             wtaylorjr2001posted 12 years agoin reply to this

             Stat page is still not functioning for me. I also thought no one was reading my hubs.

             report
             1. 59

                wtaylorjr2001posted 12 years agoin reply to this

                Fixed

                report
                1. 83

                   SimeyCposted 12 years agoin reply to this

                   Broke again - last updated two hours ago!

                   report
                   1. 66

                      writingloverposted 12 years agoin reply to this

                      Same here. Last updated two hours ago!

                      report
11. 82

    mproppposted 12 years ago

    Looks like the stats just got fixed!

    report
    1. 84

       viryaboposted 12 years agoin reply to this

       Finally. Phew!!

       report
       1. 83

          SimeyCposted 12 years agoin reply to this

          ..and then they broke again!

          report
12. 74

    Howard S.posted 12 years ago

    Stats snatch--the Grinch stole my pole! I had #1 on Google and now I'm page 2 or worse. It started on the 11th.
    
    As for the HubPages stats page itself, my most recent hub's stats have been frozen for a week or so. It's not hard to tell when it says you get 3 every day for two weeks and a total of 22 ever-ever. I'm obviously not going to be too interested in that particular hub, but don't know how to interpret other stats!

    report