HubPages email notifications flagged as SPAM

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   mary615posted 11 years ago

   I have always received a daily "recent notifications" from HubPages.  This past Sat. is the last one I have received.  Help!

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      Matthew Meyerposted 11 years agoin reply to this

      Sorry to hear you are missing notifications.
      Just to confirm, you are talking about email notifications and not the notifications on the site?
      I checked into it and I show that we sent 34 messages today alone starting at about 1am and the last one was just a few minutes ago.  I even see an fanmail message that shows it was viewed at about 11am.
      
      Many times our messages get flagged as SPAM.
      
      Here is a good place to start make sure you get your messages:
      http://hubpages.com/faq/#not_getting_emails

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         mary615posted 11 years agoin reply to this

         Thanks, Matthew.  Yep, I checked my spam folder and there they were!  Isn't that strange that after all this time email from HP is going to spam! 
         When I click on Email settings on HP, nothing happens, also when I click on Password:  nothing.  Under Edit that's OK, and Social Networks, that's OK.
         Oh, well, I'll figure it out.....Thanks again.

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            Matthew Meyerposted 11 years agoin reply to this

            If you add the HubPages outgoing email addresses to your Yahoo mail address book and/or email white list they should no longer get flagged as SPAM.
            
            "Another good way to make sure that the HubPages emails get delivered would be to add the email addresses: editor@hubpages.com, comment@hubpages.com, and email@hubpages.com into your email account's contacts (just set the name associated with this email address to 'HubPages Editor', 'HubPages Comment, and 'HubPages Email' or similar)."
            http://hubpages.com/faq/#not_getting_emails

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               mary615posted 11 years agoin reply to this

               Thanks, will do.

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   Faith Reaperposted 11 years ago

   I am glad you got an answer.  The same thing happened to me a couple of times, and now I know to check my "junk" mail.  Once I did not receive any notifications in the longest time, and then I just happened to click on "junk," and hundreds, upon hundreds of HP emails were there, much to my horror!

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   wildernessposted 11 years ago

   The other day while deleting email, I hit "spam" instead of "delete".
   
   The next day I got no notifications and, sure enough, HP was being put into the spam folder.  Just one time trained my FF - I had to tell it that HP is not spam, whereupon it's fine again.

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      mary615posted 11 years agoin reply to this

      Hi, wilderness.  I "told" my email account to accept HP's emails, so I think I'll be good now.  I'd hate to miss important stuff from HP, and I like to know when a follower has published something new I should read.  It was just strange that after all this time HP was going to spam.  Maybe I did what you did.

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   Gypsy Rose Leeposted 11 years ago

   I'm glad to get the information here because I've also had such problems when HP lands in spam. Now I do believe I'm getting everything but hey, Mary did we ever figure out why I don't get notifications when you publish something. Whenever I can I go to your profile and see what I'm missing. I can't remember if I have this problem with anyone else but when I go to FB I pick up on hubs I might have missed. Hopefully there will be more understanding than confusion as time goes on. Hugs.

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      mary615posted 11 years agoin reply to this

      I have several followers that I don't get notice of their new Hubs.  When I have some time I  go to  "followers" in my account, and see when they last published, and the title.
      Maybe your stuff from HP is going to your spam.  Follow Matthew's post to fix that.  I have missed a lot of new Hubs, too.
      Good to see you, Gypsy Rose.

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         BlossomSBposted 11 years agoin reply to this

         I have that problem, too. I 'follow' some people and they follow me but I never receive what they write and need to look them up to read their work and comment and they have to do the same. I wonder why this happens. It does not go to Spam.

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