RESOLVED: Cannot Add Capsules

1. 87

   Everyday Miraclesposted 12 years ago

   I've been working on editing a new hub (located here for those who can see WIP hubs) and once I reached a certain point in the hub, I can no longer add new capsules. I've tried both methods of adding new capsules, and nothing is working. I still have several more to add, and since I'm working toward getting into the apprenticeship program, I'm hoping to get at least this one hub published by the end of January. It would be helpful to be able to add capsules!
   
   So far I've tried video, text and photo, and nothing has worked. This problem started about twenty minutes ago.

   report
   1. 0

      Saire Schwartzposted 12 years agoin reply to this

      I'm having the same problem with the capsules. I try to start a new hub and the only preset capsule in the hub is a "picture". It will not even allow me to add "text". It keep saying, "SOMETHING WENT WRONG". Maybe Hubpages is experiencing issues or perhaps they are doing maintenance...?

      report
      1. 87

         Everyday Miraclesposted 12 years agoin reply to this

         I've tried refreshing the page. The first time that I did this, I lost the entire hubtool, and could only see my text and the ability to "edit." All of the additions became unavailable, and I went to the home page, and all of the navigation was missing there, too.

         report
2. 76

   derek gulbransonposted 12 years ago

   Confirmed. Thanks for reporting. We're experience some issues right now. We'll update this discussion when they're resolved.

   report
   1. 87

      Everyday Miraclesposted 12 years agoin reply to this

      Thanks for getting back to me, Derek! This will be resolved by the 30th, right? Trying to meet some goals here!

      report
      1. 76

         derek gulbransonposted 12 years agoin reply to this

         I imagine it will be resolved this evening sometime so you should still have plenty of time. Sorry for the inconvenience.

         report
         1. 87

            Everyday Miraclesposted 12 years agoin reply to this

            No problem. That's what I was hoping for. Going to blog in the meantime. Build up some backlinks!

            report
3. 73

   JanMaklakposted 12 years ago

   Me too!  I got one text capsule in but could not enter a second one

   report
4. 0

   Ghost32posted 12 years ago

   Just dropping by to say, "Me Too!!"
   
   So, with resolution expected forthwith, off to my word processor to crank out story text instead of (as is my wont) composing directly on the Hub.

   report
   1. 0

      Saire Schwartzposted 12 years agoin reply to this

      I don't compose directly on the Hub either. I'm always afraid a glitch will erase my work.

      report
5. 83

   habeeposted 12 years ago

   Me, too! I can add photo capsules and Amazon capsules, but no text. And I have almost 5,000 words I need to add to this hub.

   report
6. 76

   derek gulbransonposted 12 years ago

   At this time we're still troubleshooting the source of the problem. At this point I expect it will be at least an hour or two before a fix is live, just to give you guys something to plan around. Again, sorry for the inconvenience.

   report
   1. 83

      habeeposted 12 years agoin reply to this

      Thanks for the time frame.

      report
7. 76

   derek gulbransonposted 12 years ago

   The issue that sometimes prevented adding capsules in the HubTool has been resolved and a fix has been deployed. Thanks for your patience. Let us know if there are any further problems.

   report
   1. 87

      Everyday Miraclesposted 12 years agoin reply to this

      Thank you! (:

      report
   2. 82

      LuisEGonzalezposted 12 years agoin reply to this

      Thank you, I owe you a beer!...........lol

      report