RESOLVED: Unable to import and edit quote in Chrome

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  1. WriteAngled profile image79
    WriteAngledposted 5 years ago

    When I reply to a message and click on the "import and edit" link, nothing happens if I am viewing the forums in Chrome. The same problem does not occur with Firefox, which lets me import and edit without problems.

    I am using the same chronological forum view in both cases.

    I am currently on Chrome Version 24.0.1312.57 m

    Oh, perhaps I should also say. The whole message does get reproduced when I hit "reply", but I do not have the ability to snip it down to a shorter quotation.

    1. Matthew Meyer profile image74
      Matthew Meyerposted 5 years agoin reply to this

      Sorry you are having problems importing the text for forum comments.

      I just tested a reply in Chronological view and replied to this comment using Chrome 24.0.1312.57 m in Windows 7 and didn't have any issues.  The content imported properly.

      I would suggest clearing your browser cache and restarting to see if the issue persists.
      You can find details here: … r-problems

      There is also an update for Chrome to Version 25.0.1364.97 m available.
      I just tested in that version and it worked as well.

      Please let us know if the issue persists after taking these steps.

  2. Girishsks profile image68
    Girishsksposted 5 years ago

    Do you have any plugins installed?
    What OS?
    From when are you facing the issue?
    have you made any recent changes on the computer or chrome that may have caused this issue?

  3. WriteAngled profile image79
    WriteAngledposted 5 years ago

    I've only used Chrome once or twice to access HP and nothing else.

    I'll try and Google to find where the cache is and delete it.

  4. WriteAngled profile image79
    WriteAngledposted 5 years ago

    The problem was gone this morning, although I did not take any measures last night. These browsers seem to have a life of their own, as things mysteriously change in them from day to day!

    1. Matthew Meyer profile image74
      Matthew Meyerposted 5 years agoin reply to this

      You went from Chrome Chrome/24.0.1312.57 to Chrome/25.0.1364.97 so that may be what fixed it.

  5. WriteAngled profile image79
    WriteAngledposted 5 years ago

    Not consciously, LOL!


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