FIXED: Security Certificate issue related to temp server outage

Jump to Last Post 1-8 of 8 discussions (19 posts)
  1. mistyhorizon2003 profile image93
    mistyhorizon2003posted 5 years ago

    When I just tried to go to the Hubpages site (whilst logged out) I got a big warning box stating something about this site's security certificate and recommending I didn't enter the site and stating it could be another site imitating the site I actually wanted. I had to override the warning to get in here. I am using Firefox if that helps. I just tried to leave the site and come back again in order to replicate the problem so I could post a screen shot, but now it seems to be working fine for me. Not sure if the problem will return though, or if it was just a brief glitch. I just wouldn't want it to put off potential readers from visiting the site.

    1. sallybea profile image97
      sallybeaposted 5 years agoin reply to this

      I had the same thing happen.

    2. moonlake profile image89
      moonlakeposted 5 years agoin reply to this

      Same thing happen to me using Firefox but not in IE. Views are down with me too.
      http://s1.hubimg.com/u/7719064_f248.jpg

    3. Matthew Meyer profile image71
      Matthew Meyerposted 5 years agoin reply to this

      Sorry to hear about the security certificate message in Firefox.
      I am using Firefox right now and did not see the warning.
      Perhaps it has since been resolved.
      I'm going to send this to our engineering team to see if there is anything we need to address.

      Is anyone seeing the issue today?

    4. Matthew Meyer profile image71
      Matthew Meyerposted 5 years agoin reply to this

      The error was a result of a server being offline for a small period of time.
      The issue has been addressed.
      Please let us know if you see any further issues.

      1. sallybea profile image97
        sallybeaposted 5 years agoin reply to this

        Thanks Matthew, that is reassuring.

  2. rebekahELLE profile image86
    rebekahELLEposted 5 years ago

    I just logged out and back in and didn't see any warning.  What version of FF do you use?

    I also just checked analytics and see a depressing drop in traffic for yesterday and today, abnormally low even for a weekend.   Are you also seeing a significant drop in traffic?

    1. Jenn-Anne profile image83
      Jenn-Anneposted 5 years agoin reply to this

      I know I am. My views for yesterday and so far today are way off what they have been the last few months.

      1. Rochelle Frank profile image94
        Rochelle Frankposted 5 years agoin reply to this

        Me too.

        1. wilderness profile image98
          wildernessposted 5 years agoin reply to this

          Traffic is way, way down, but only in HP stats.  Adsense and analytics is about normal.

  3. aa lite profile image89
    aa liteposted 5 years ago

    I was logged in, and for me HP was down for an hour or two this morning, but I didn't see the certificate warning.  Didn't the same thing happen a couple of months ago?

    1. rebekahELLE profile image86
      rebekahELLEposted 5 years agoin reply to this

      I don't know how long it was down, but it was down when I tried to check accounts this morning, for at least a half hour.  Something similar did happen not too long ago.

      @wilderness, my analytics is lower than usual for a Saturday.  I suppose this ties in with however long it was down this morning.

    2. mistyhorizon2003 profile image93
      mistyhorizon2003posted 5 years agoin reply to this

      I rarely log out of HP, and have not experienced this problem before. I think on this occasion because I did log out, and then tried to return to the site (whilst logged out) the following day that I got the warning. If you were logged in then it could explain why you didn't get any warning box pop up, especially if you were using Firefox as opposed to another browser.

  4. wilderness profile image98
    wildernessposted 5 years ago

    No doubt that we'll lose traffic if the site was down for long, but I have no idea how long it was or who was affected.  Looking at the times on these posts, I was on about that time.  Then I couldn't get on, then it kind of came and went for a while.

  5. Gail Meyers profile image84
    Gail Meyersposted 5 years ago

    I don't think it was down long.  I could not access the page the morning, but I had several emails regarding others leaving comments this morning prior to that.

  6. mistyhorizon2003 profile image93
    mistyhorizon2003posted 5 years ago

    I honestly don't know which version of FF I am using, and don't really know how to check it out. I always do updates for anything on my computer when prompted to.  Traffic today (Sunday evening in UK) is back to about normal now, but I haven't been online since last night, so don't know if the original figures were adjusted. I do know they were well down on my analytics figures for Friday and Saturday.

    1. Matthew Meyer profile image71
      Matthew Meyerposted 5 years agoin reply to this

      You are using Firefox 19.0
      The sticky thread for this forum has full instructions to try before posting to the forum and it contains info about how to check your browser version and many other common troubleshooting steps.
      http://hubpages.com/forum/topic/99079

  7. DzyMsLizzy profile image95
    DzyMsLizzyposted 5 years ago

    For security reasons, I never, ever stay logged in to any site overnight, or at any time when I shut down my computer, (and some sites time you out anyway  after a certain amount of idle time).
    I have never seen any such warning when coming back into HP  (or most other sites I use either, for that matter).

  8. mistyhorizon2003 profile image93
    mistyhorizon2003posted 5 years ago

    Thanks Matthew, that is helpful to know smile

Closed to reply
 
working

This website uses cookies

As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://hubpages.com/privacy-policy#gdpr

Show Details
Necessary
HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
LoginThis is necessary to sign in to the HubPages Service.
Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
AkismetThis is used to detect comment spam. (Privacy Policy)
HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
Features
Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
MavenThis supports the Maven widget and search functionality. (Privacy Policy)
Marketing
Google AdSenseThis is an ad network. (Privacy Policy)
Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
Index ExchangeThis is an ad network. (Privacy Policy)
SovrnThis is an ad network. (Privacy Policy)
Facebook AdsThis is an ad network. (Privacy Policy)
Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
AppNexusThis is an ad network. (Privacy Policy)
OpenxThis is an ad network. (Privacy Policy)
Rubicon ProjectThis is an ad network. (Privacy Policy)
TripleLiftThis is an ad network. (Privacy Policy)
Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
Statistics
Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)