Are there any blind hubbers who can help me?

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   Allison Nastoffposted 12 years ago

   I just joined Hubpages and have had a lot of frustration setting up my profile. I don't think I have a profile image. I could not upload a photo because I couldn't find a browse button. I was able to import a picture from another blog, but when I tried clicking the link to use it on my profile, I don't think it worked because my JAWS screen reader said there were no images. When I tried filling out the rest of my profile with bio, real name, location etc, and clicked the save changes button, nothing happened and this information did not show up on my profile either. Am I doing something wrong or missing something hidden on the screen or something? I am using JAWS 14 and internet explorer on a windows XP desktop. If there are any blind hubbers or people who understand web accessibility with screen readers here, any help would be much appreciated. Thanks.

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   1. 70

      Matthew Meyerposted 12 years agoin reply to this

      @Allison
      
      Sorry to hear about your frustration using the site with a screen reader.
      
      I looked at your account and see that you have uploaded 2 images.
      One is set as your profile image ("Allison Nastoff Hub profile image.")
      And the second says "This is my service dog Gilbert and me on the day of my college graduation."
      
      By default, the uploader uses Flash.
      My guess would be that the reader handles text better than Flash content.
      
      Navigate to the uploader here.
      http://hubpages.com/my/photos/upload
      On that page there is a check box directly to the left of this on-screen text "Check this box to upload photos the old way, without Flash"
      
      Mark that check box and you will then be presented with a text button that says "Browse..."
      Click the "browse" button and use your operating system file dialog to navigate to and select an image.
      After doing so, the image will upload and "Upload Successful" will show directly above a thumbnail of the image.
      There will also be a "finished" button, but I think it might be an image and not contain text.
      Clicking the "finished" button simply takes you to this URL
      http://hubpages.com/my/photos/gallery
      
      Hope that helps.
      Please let us know if you have any other questions or concerns.

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   2. 0

      Beth37posted 12 years agoin reply to this

      Welcome Allison. I hope your visits will improve with Matthew's help. Look forward to reading your hubs.

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   3. 68

      brakel2posted 12 years agoin reply to this

      A blind person named Bretsuki is a hubber. I don't know if currently active, but you could email him. If you need help, I will try to help you with the contact procedure. Welcome to HubPages. His site said he was declared legally blind in 2010.

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2. 88

   Marisa Wrightposted 12 years ago

   Welcome to HubPages and I hope someone is able to offer you some guidance. I think there is at least  one visually impaired Hubber as there has been some discussion about this before, but I can't recall who it was.  I hope he/she sees this post!

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3. 55

   Allison Nastoffposted 12 years ago

   Thanks for the words of welcome and encouragement. If the visually impaired hubber doesn't see my post, I am also subscribed to an e-mail discussion group for blind writers, so maybe I could find them there.

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   1. 81

      LuisEGonzalezposted 12 years agoin reply to this

      Welcome. It is a pleasure to know that someone with your "gift" is courageous enough to join us. It is difficult for those of us with full eye sight, so I have to wonder how difficult it must be for you. I hope that someone here can offer you the help you seek and again welcome!

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4. 78

   Greekgeekposted 12 years ago

   Hmmm. Maybe Hubpagea staff would assist you and upload the image for you?
   
   Their contact form is here:
   http://hubpages.com/help-wizard/
   
   Try the "account issues" option. Then explain the problem. I suggest including the URL of the image on your other blog, if you have a way to grab it.
   
   Also, that lets them know that there's a problem with the profile image uploader for screen readers. Surely that's not too hard to fix so that it works for everybody.

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